Question [Help] Windows 10 crashed & went to Boot Loop

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stuffsneak

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Aug 20, 2021
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Hello,

So yesterday I was playing CSGO and the PC just crashed with "ERRRRRRRRRRRRRRRRR" kind of sound in my headphones for a second or couple of seconds.
After this PC just went into boot loop. It wouldn't go pass the MSI loading screen. Alternatively it will try "Automatic recovery" however that would also crash and go to boot again.

Following are the things I have tried already:

  1. Tried going in to troubleshooting mode by force power down multiple times in a row but PC wont go into troubleshooting menu. (I think the system is very fast to boot due to Gen4 SSD. and could not register the force power offs)
  2. So I created a windows 10 installation media on a pen drive using Microsoft's media creation tool. Then went into recovery mode.
  3. Here I tried Doing system restore (tried 2 points 1 made 2 days ago and one made 10 days ago). But as soon as it starts system restore, anywhere between 2-10 seconds system just restarts and goes in to boot loop again.
  4. Then I went to reinstall windows 10 on same partition after formatting the same. again as soon as the installation starts, in few seconds system restarts and goes in to same boot loop.
  5. After this I removed my primary nvme on which current windows was and tried installing windows on secondary nvme & also on my HDD. Same thing happens over and over again.
  6. I have tried using diskpart for cleaning & formatting all storage drives I currently have in system but same issue again.
  7. Then I flashed latest bios for motherboard and tried installing windows again but still getting boot loop.
  8. Then I tried removing 2 RAM sticks and tried using onle 1 of them on single slop opposite to CPU socket. Still getting boot loop.
This restart happening randomly. sometimes it happens while I am entering windows key in installation, sometimes it happens while I click on "Repair this computer".
I have custom loop for CPU cooling which is running okay as I can see few small bubbles running around in CPU block when I start/operate. So cooling should not be the issue. I have around 46 deg C cpu idle temp as reported in bios.

This build I had done by myself in September 2021 and has been running very smoothly without a single issue till yesterday.

Small video of the random boot loop:


Build:

CPU: AMD Ryzen 7 5800X 3.8 GHz 8-Core Processor (With custom loop cooling)
Motherboard: MSI MPG X570 GAMING PRO CARBON WIFI ATX AM4 Motherboard
Memory: G.Skill Trident Z Neo 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory
Storage: Kingston A2000 1 TB M.2-2280 NVME Solid State Drive
Storage: Samsung 980 Pro 1 TB M.2-2280 NVME Solid State Drive
Storage: Western Digital Blue 2 TB 3.5" 5400RPM Internal Hard Drive
Video Card: GALAX GeForce RTX 3070 8 GB 1 click OC LHR Video Card

Case: Corsair 5000D AIRFLOW ATX Mid Tower Case
Power Supply: NZXT C 750 W 80+ Gold Certified Fully Modular ATX Power Supply
Monitor: Gigabyte M27Q 27.0" 2560x1440 170 Hz Monitor


Please suggest what can be the issue here.
 
Reset the CMOS by removing the button cell and turning off the power from the main to PC and leaving the cell removed for a minute. Then place the cell back and turn the main power on and turn on the PC.

When I built it, my 5800x was not supported by the mobo. I had to update bios using USB drive and the flash bios button on back of mobo to update bios in order to support 5800X anyway and it was rather a scary process.

If I do this, I think it will once again reset the processor compatibility as well correct? And again I will have to flash bios? I currently have already updated the bios version to the latest available on MSI website.
 
Reset the CMOS by removing the button cell and turning off the power from the main to PC and leaving the cell removed for a minute. Then place the cell back and turn the main power on and turn on the PC.
No, clearing CMOS just resets the settings/configuration that is it will rest the changes made to the BIOS. It's sort of 'restore factory defaults' or BIOS configuration.

It won't revert or downgrade the BIOS to older version.

I just did reset settings to default from bios setup and tried but still going in to boot loop. Actually it wont even boot in to the USB drive (WIN 10 setup) now. before the language selection comes, PC is restarting. I am starting to think my mobo is having problem. What else can it be? I feel RAMs are fine and processor should be fine too although not sure.

Also noticed the temps in bios. CPU and mobo both are around 37-39 deg C at idle(in bios).
 
I’ve been having this issue for the past 2 days now and I noticed that the longer I have my pc off for the longer it’ll stay on when I do boot it up. Which doesn’t make sense to me because then it isn’t The mobo shorting out. Seems more like a software issue. Still haven’t solved it :/
 
I just did reset settings to default from bios setup and tried but still going in to boot loop. Actually it wont even boot in to the USB drive (WIN 10 setup) now. before the language selection comes, PC is restarting. I am starting to think my mobo is having problem. What else can it be? I feel RAMs are fine and processor should be fine too although not sure.

Also noticed the temps in bios. CPU and mobo both are around 37-39 deg C at idle(in bios).
We dint reply and you dint bump the thread even after 24hrs. Seriously.

Sometimes we don't receive notifications or it gets lost between multiple ones. So please do bump the thread if we don't respond in a day or two.

Well yes it seems to be Motherboard issue. RMA it.
 
No, do NOT bump threads. You've been a member long enough to know that.
If one doesn't get a response in 24-48hr one can bump the thread once. Yes not within 24hr and not multiple times. But if one does not get response in a long time they can bump the thread.

Because the thread may go unnoticed if not done. Like in this case. The thread went completely unnoticed and unanswered until some other guy stumbled onto it.
 
If one doesn't get a response in 24-48hr one can bump the thread once. Yes not within 24hr and not multiple times. But if one does not get response in a long time they can bump the thread.
Once per day ONLY in the classifieds. Absolutely NO bumping in the forums. This has been the way for many years. However, this is off topic here. If you wish to argue this then take it to PM's
 
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