Help, Windows keeps crashing

[infinitelegend]

Hi, My Vista Ultimate 64-bit edition OEM keeps crashing and I dont know why. It just randomly happens and it sometimes happens when Vista is loading.

Here is a screenshot of what it shows (it is a blue screen by the way)

When I reboot a error message comes up with the details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF9800355874B
BCP3: FFFFF980277EC120
BCP4: 0000000000000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini040307-03.dmp
C:\Users\Henry\AppData\Local\Temp\WER-110011-0.sysdata.xml
C:\Users\Henry\AppData\Local\Temp\WER587B.tmp.version.txt

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I am running

Intel E6600 2.4gHz
Asus P5N-E SLI 650i
GeIL 2GB Cas-4
Ati X1300Pro
Creative SB X-Fi Fatal1ty
DVD/RW IDE
Floppy Drive
Seagate Barracuda 7200.9 250GB 16mb SATA with Vista loaded
Seagate Barracuda 7200.10 320GB 16mb SATA for Storage
Maxtor Diamond 10 250GB IDE with XP and set to slave

Any ideas?
Thanks

 

[pkellmey]

Are you up-to-date on the ASUS BIOS and your other drivers? ASUS has had numerous crash and burn issues with their firmware that they seemed to have resolved with the latest BIOS and firmware updates for the hardware. If you are up-to-date and it keeps happening, 2 other things to quickly check - first, just remove the Maxtor drive from the ide cable and see if the situation stabilizes. For whatever reason, ASUS Vista and Maxtor don't always play well together. If it doesn't stabilize, try uninstalling the creative drivers and running awhile that way. That's the quickest way to eliminate the 2 biggest issues for an AMD mb.

 

[joke]

Have you installed the latest 7.3 ATI drivers? They are having a major problem and the current advise is to either remove them (and revert to 7.2) or to 'disable' the ATI event service. I just completely removed ATI drivers and am using the native support until ATIl has a re-release (the ATI stuff is getting very piggish anyway).

This is only for the 7.3 release, if that is not an issue then... nevermind.

MS Vista community forums (search for ATI 7.3)

The information in this article applies to the following configuration(s):
Catalyst Display Driver 7.3
Windows Vista 32-bit Edition
Windows Vista 64-bit Edition
Symptoms:
After installing Catalyst 7.3 drivers and rebooting the computer, in rare
cases, some users may experience a blue screen (BSOD) error referencing
Win32k.sys.

Cause:
The cause of this issue is not yet known.
Workaround:
To work around this issue, you can disable the ATI External Event Utility
service or revert back to using Catalyst 7.2.

To revert back to Catalyst 7.2:

Start the system in safe mode by pressing F8 before the Windows loading
screens.
Once at the desktop, click on the Windows logo button
(start)>Accessories>System Tools>System Restore.
Use the "Recommended Restore" option, which should restore the system to
before you installed the updated drivers.

To disable the ATI External Event Utility, please use the following steps:

Boot to Safe Mode by pressing F8 before the Windows loading screen
When loaded to the desktop, click on the Windows logo button (start)>Control
Panel>Administrative Tools>Services
Right click on the ATI External Event Utility and select properties
Use the drop down menu to set the startup type to disabled, click OK
Restart the system

ATI Engineering has been advised of this issue and is investigating. Any
updates will be published when they become available.