Help with BSOD caused by display drivers (I think)

[mpsizzle]

Help! I recently received a BSOD with the following error message: "DRIVER_IRQL_NOT_LESS_OR_EQUAL (dxgmms2.sys)". I have used DDU and performed a clean install of the display drivers, however, during installation I either get another BSOD or pc crash. If I remove all display drivers, the system runs fine (ish) as long as I'm not running any graphics intensive programs. I have tried many things and cannot seem to solve this problem. Any advice would be greatly appreciated.

My PC is getting a bit long in the tooth but is as follows:

Gigabyte GA-P67A-UD MB
i7-2600K sandy bridge
G Skill Ripjaws series 8 Gb (+ 8 Gb more that I installed last year)
EVGA Geforce GTX 570
Samsung Spinpoint HDD
Corsair TX series 750W
Windows 10

 

[Laptop_Nerd]

Hi,

Instead of using the DDU, do try doing it manually.
- Go to Device Manager and uninstall the Nvidia graphics driver.
- Next is to open Programs and Features then uninstall anything related to Nvidia.
- Once done, download and install the latest driver.
- Here's the link: http://www.nvidia.com/Download/index.aspx
- Reboot the laptop once the latest driver has been installed then test it again.
- Do also test the RAM just to make sure it's not also related to it.
- If the test will pass with the RAM's, proceed with doing a clean install of Windows 10 as the last option.

 

[mpsizzle]

Hi,

Instead of using the DDU, do try doing it manually.
- Go to Device Manager and uninstall the Nvidia graphics driver.
- Next is to open Programs and Features then uninstall anything related to Nvidia.
- Once done, download and install the latest driver.
- Here's the link: http://www.nvidia.com/Download/index.aspx
- Reboot the laptop once the latest driver has been installed then test it again.
- Do also test the RAM just to make sure it's not also related to it.
- If the test will pass with the RAM's, proceed with doing a clean install of Windows 10 as the last option.

Unfortunately, I've tried uninstalling and fresh installing many different ways and it has only led to frustrations.

Just to make sure I understand you for your next tip, by "test the RAM" do you mean to run the Memory Diagnostics Tool? Or is there another way I am not aware of?

 

[Colif]

IRQ errors are most often found to be driver related.

try updating motherboard drivers and/or bios
then run driver booster and see what it finds

The memory diagnostic tool is a good place to start or you can use http://www.memtest86.com/ and create a bootable USB and test each stick individually