Help with Crash Issues on New Build

[theermine]

Hi all,

I recently built a new system from the ground up using the following components.

• 
  ASUS Crosshair V Formula-Z AM3+ Motherboard
  AMD FX-9590 Vishera 8-Core 4.7GHz Socket AM3+ 220W Desktop Processor - Black Edition FD9590FHHKWOF
  HyperX Beast 32GB (4 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model KHX16C9T3K4/32X
  2 x XFX Double Dissipation R9-290A-EDFD Radeon R9 290 4GB 512-Bit GDDR5
  CORSAIR Obsidian Series 750D Performance Full Tower Case CC-9011035-WW
  CORSAIR HXi CP-9020074-NA 1000W ATX12V / EPS12V 80 PLUS PLATINUM
  CORSAIR Hydro Series H100i Extreme Performance Water/Liquid CPU Cooler. 240mm
  
  Drives
  2 x SAMSUNG 850 EVO-Series MZ-75E500B/AM 2.5" 500GB SATA III SSD
  Hitachi 3TB Drive HDS723030ALA640
  OCZ VERTEX2-PRO
  OCZ VERTEX4
  HL-DT-ST BD-RE WH12LS30
  ATAPI iHAS124 B
  
  Monitors
  Hewlett-Packard LP3065
  SAMSUNG SyncMaster 2343BW(X)/MagicSyncMaster CX2343BW(X) (Digital)
  SAMSUNG U28D590

Everything seems to run fine during most tasks to include stress testing and benchmarks along with day-to-day office applications and light loads. Everything goes to crap when gaming. It will sometimes stay up and running for an hour or more, other times 10 minutes or so, then a hard lock requiring power down to bring it back up.

I have been monitoring temps and the CPU never makes it over 40C and the Video Cards never make it over 60C. So, I'd be surprised if it were heat related.


I have tried the following to resolve the issues.

Removed both video cards and tried a spare GTX 570 with the same crashing results.

Removed the RAM and tested 1 stick at a time with the same results.

Tried again with just one of the R9 290's with the same results.

Tried original Video Cards with and without Crossfire enabled with the same results.

Ran MemTest86+ for a couple passes with no errors on all 4 sticks.

BIOS is set to Optimized defaults now but I also tried disabling the auto-OC functions to no avail.

I'm far from new to this game but, it has been over 5 years since my last build so I unfortunately do not have known good spares to swap out much to test. I need to come up with a best guess as to what it could be so that I do not go spending and ultimately wasting money on parts that are good.

So, I'd appreciate any insight on any of these components that anyone might have that may point towards and correct my issues.

Thanks in advance!


Update1:
Games it has crashed on are:
Dragon Age: Inquisition
Titanfall
Assassins Creed Black Flag
Call of Duty Ghosts
Civ: Beyond Earth
LoTRO

Pretty much everything it seems..


I have indeed tried 1 video card and 1 monitor with the same result.

Windows has not logged any errors besides the normal bad shutdown and unclean startup type logs.

OS is Win8.1.


I will try removing all other drives and I'll monitor the voltages.

Thanks for the responses so far.

 

[RaDiKaL_]

Which games exactly are having this freezing issue?

Give it a try with only 1 video card and only 1 monitor connected (if you haven't tried that already).

Monitor and log your voltages (since temps have been ruled out) with HWMonitor Pro, enable its log feature so you can review the results after restarting the pc.

 

[plywrlw]

Try unhooking all your HDD's apart from the one with the OS and game

I'm gonna assume you've got the latest graphics card drivers, the latest BIOS version

You can monitor the voltages of your PSU accurately using Corsair Link

Has Windows logged any error codes? Which OS are you using?

 

[theermine]

Ok, I tried the suggestions to no avail, same outcome.

Out of ideas though, I disabled all power save options I could find, both in the OS as well as in the BIOS. I have not had a crash since and my son played Titanfall on max everything for 2-3 hours last night without issue.

I have not had time to start turning power save options back on to narrow it down to hopefully a single culprit but I hope to do so sometime this week.

 

[theermine]

Well, it seems that I found the single culprit but it does not solve all my problems..

If I have one of the R9 290's installed and I disable AMD Turbo CORE Technology I have been unable to crash the system. I've thrown everything I can at it, benchmarks, games, everything runs fine, smooth, no complaints..


When I drop in the second 290 in XFire though, benchmarks run fine but games crash and the temps get much higher on the cards, up to almost 80C, still within spec though.

The fun part comes after it crashes though. I have to force kill it but then it will not startup anymore like it used to. The Post codes show FF->OC->FF then shuts back off. Then I have to hit the go button to get it to boot back into the BIOS to reset defaults again and eventually it'll start back up.

Another new symptom is that every single startup now enters the BIOS no matter what, then I have to exit without saving or manually tell it to boot to the OS drive to startup.. Yes, the OS drive is set as the default drive.



I really hope someone has had similar troubles and has some insight on this.

 

[ddcamire1]

If anyone is is still having this problem, I believe I found the answer. I've been working this issue for a week on my own new build and finally managed to stabilize the processor.

1st step, plug a 4 pin moladex into the motherboard on the left side. This is to aid in powerful gpu usage. If that doesn't work then turn turbo clock off in the bios. I have not had this problem since I made those changes.

Hardware:
Fx9590
V Formula z mobo
H100i cooler
4 tb Seagate hdd
Evga Gtx 790 gpu
LG blue ray player
32gb Kingston 1600 ram

 

[ddcamire1]

Excuse the moladex from my last answer. "Molex"

 

[Bossyfins]

If anyone is is still having this problem, I believe I found the answer. I've been working this issue for a week on my own new build and finally managed to stabilize the processor.

1st step, plug a 4 pin moladex into the motherboard on the left side. This is to aid in powerful gpu usage. If that doesn't work then turn turbo clock off in the bios. I have not had this problem since I made those changes.

Hardware:
Fx9590
V Formula z mobo
H100i cooler
4 tb Seagate hdd
Evga Gtx 790 gpu
LG blue ray player
32gb Kingston 1600 ram

Try this, or try to lower voltage on your CPU.