Help with Graphics drivers

[Mrgaymanwatch]

I checked my device manager on windows 10, and it said that my display driver was the microsoft basic display driver. I was wondering why it was showing that instead of my regular graphics card drivers. So I tried updating the graphics drivers, and after numerous attempts to install, it repeatedly was saying that the driver was incompatible with my OS, which was strange considering I was using the windows 10 64 bit driver for my gtx 1060. Thanks in advance for any help and advice.

 

[popatim]

perhaps the 1060 is no longer being detected. Have you checked devcie manager?

 

[Mrgaymanwatch]

I have checked Device Manager. Did you read the post, I said I did in the first sentence.

 

[ex_bubblehead]

Please check the attitude at the door. The question was valid. It's entirely possible that the card is no longer being properly identified. You say that you checked Device Manager. Did you also check the device properties, specifically the details, where you will find the Plug 'n Play hardware ID that was detected?

 

[Mrgaymanwatch]

Sorry about that, I was just a bit annoyed because I've been asking other questions on reddit and on this site and people have repeatedly asked me questions I specified in the first couple sentences. Again sorry.

 

[Mrgaymanwatch]

PCI\VEN_10DE&DEV_1C03&SUBSYS_85AC1043&REV_A1
PCI\VEN_10DE&DEV_1C03&SUBSYS_85AC1043
PCI\VEN_10DE&DEV_1C03&CC_030000
PCI\VEN_10DE&DEV_1C03&CC_0300

These are the hardware ID's I found in the details page for the driver(now called video controller(vga compatible))

 

[ex_bubblehead]

Ok, that ID does cross to a GTX 1060, so the card is properly detected and ID'd.

Now, did you download the driver from NVidia or just let Windows 10 ID the card and install whatever comes from the update site?

Before attempting another install, disable Fast Boot through "Power Options", open the Device Manager and remove the video adapter device, shut down, wait 30 seconds, power up and let autodetect do its thing. If this doesn't work then download the Windows 10 driver from NVidia, either 368.81 or 372.54

 

[Mrgaymanwatch]

Ok, I'm going to bed right now as I do have school tomorrow but I will try that. Thank you for the help. Also I turned off I think an option that made it so that the drivers tried to update on boot because I watched a video telling me to do that. Should I turn it back on for this?

 

[Mrgaymanwatch]

For the drivers updates, I did try through both. I tried it on the device manager in which it tried to download something for the care(it was saying a Gtx 1060, pretty sure my type(the Asus ROG Strix)) but it failed the download. A similar thing happened when I went into the check for updates menu. Something from nvidia attempted installing but there was an error. I also tried from the nvidia site, using both the nvidia drivers and the geforce drivers pages, using both auto detect and manually putting it in. I also tried through GeForce experience. None of these options worked, all giving the same error of it not being compatible with my OS(Windows 10 Pro 64-bit)

 

[ex_bubblehead]

....Also I turned off I think an option that made it so that the drivers tried to update on boot because I watched a video telling me to do that. Should I turn it back on for this?

Absolutely. Never do something just because someone in a video tells you to. Unless you know enough about it to be able to teach it to someone else you have no business touching it.

 

[Mrgaymanwatch]

Thanks for answering my question. I'll turn that back on.

 

[Mrgaymanwatch]

I've encountered an issue with following your steps. It will not allow me to uninstall the graphics driver. I've attempted 3 different times, once through the properties menu, and each time it doesn't uninstall. The window pops up and then immediately closes with the driver still there.

 

[ex_bubblehead]

I said to "remove the video adapter" via Device Manager, not the driver. You want to remove the device from the list before shutting down.

 

[Mrgaymanwatch]

Sorry for the misunderstanding. How would I go about doing that?

 

[ex_bubblehead]

Right-click on the device and choose delete (or remove)

 

[Mrgaymanwatch]

Oh, that's what I was doing before, I just worded it wrong. Ok so I'm going under the display adapters tab in Device Manager and it's showing something called "Video Controller(VGA Compatible)". Whenever I attempt to uninstall it, there's the confirmation screen and when I confirm it, the uninstall window pops up and then immediately closes down with the same display adapter still being under the tab.

 

[Mrgaymanwatch]

I managed to fix the issue. I feel really dumb now due to how obvious the solution was. I had to upgrade my PC from Windows 10 to Windows 10 anniversary edition. Everything is running smoothly now. I tried my games that previously weren't working, like Super Meat Boy, Unturned, and Borderlands 2. Thanks for your help.