Help with my laptop

[fede.3d]

Hi everyone, I have an issue with my laptop. When i play some games sometimes my built in gpu, a mobility radeon hd 5470, freezes the game and a message comes up saying "driver video restored" or something like that. My question is, is that because i get overheating or that is my mobility radeon is "dying"?

 

[jr9]

I would start with updating the Radeon drivers. You can do this from your Radeon control program.

 

[fede.3d]

I would start with updating the Radeon drivers. You can do this from your Radeon control program.

I think I already installed the latest driver for it (16.301.1901.0).

 

[jr9]

- Boot into safe mode with Display Driver Uninstaller, clear out all GPU drivers, boot into normal Windows, and then installing the newest display driver from the system manufacturer's page for the laptop. This older OEM driver may be more stable.

- Update your laptop's chipset drivers from the system manufacturer's page for the laptop.

- Flash the BIOS to the latest version.

- Download and apply all updates with Windows update. Ensure that is up to date.