Hello everyone!
I don't know if this is the correct category to post into, feel free to move the thread!
Let's start with the beginning.
In mid-2015 I built this PC for my parents for their use (mainly web browsing and some Word/Excel/Outlook), here's the components:
This morning I got a call from my father that said that his pc wasn't booting up (my father isn't tech-savvy at all) so I went to the company place to check and, after all, it wasn't working at all.
The pc was stuck in a bootloop divided from simply "not booting up and not even reaching POST" (I believe) and "boots to Windows (extremely slowly) but as soon as I can move the mouse I get a BSOD" (like every time the BSOD was different, too).
What could it be? My suspect are falling to the motherboard but I'd like to be 100% (or the closest possible) sure before buying a replacement.
Here's a small list of what I did (I may have done something else, but I can't remember):
Also, the BSOD were changing, I managed to take note of the most occured ones:
Have you got any suggestions?
Thank you in advance, and sorry about my half-broken english!
EDIT:
Here's a small video of what is happening:
Video on YouTube
When the lights of the motherboard are going off, it's when the PC reboots itself
I don't know if this is the correct category to post into, feel free to move the thread!
Let's start with the beginning.
In mid-2015 I built this PC for my parents for their use (mainly web browsing and some Word/Excel/Outlook), here's the components:
■ CPU: Intel I5 4690K
■ RAM: Corsair Vengeance Pro (2x8GB)
■ MOBO: Gigabyte Z97X-Gaming 5
■ PSU: Corsair RM850i
■ HDD: WD Red 1TB
This morning I got a call from my father that said that his pc wasn't booting up (my father isn't tech-savvy at all) so I went to the company place to check and, after all, it wasn't working at all.
The pc was stuck in a bootloop divided from simply "not booting up and not even reaching POST" (I believe) and "boots to Windows (extremely slowly) but as soon as I can move the mouse I get a BSOD" (like every time the BSOD was different, too).
What could it be? My suspect are falling to the motherboard but I'd like to be 100% (or the closest possible) sure before buying a replacement.
Here's a small list of what I did (I may have done something else, but I can't remember):
■ I tried the automatic startup fix that Windows 10 has when uncorrect shutdowns are happening in a while: after 10 minutes it started rebooting as before
■ Detached the UPS from the PC: no changes
■ Tried removing the RAM sticks (one at a time, and two together): not even reached POST I believe
■ Tested the PSU with the paperclip test: the PSU seemingly was working fine
■ Forced the shutdown of the PC holding the button, detached from the wall outlet, then kept pressing the power button for 10/15 seconds, then booting up: it may have worked, but BSOD after the initial Windows loading screen
■ Removed newly installed dvd burner (it never worked, maybe I connected wrongly the sata cable): it booted, but once I opened Outlook, BSOD
■ Resetted CMOS removing the battery from its socket: bootloop before the POST
■ Tried booting in safe mode: after 20 minutes, BSOD
EDIT: after 20 minutes stuck in Windows loading screen
■ Tried booting only with keyboard, mouse and VGA cable plugged in: bootloop before the POST
Also, the BSOD were changing, I managed to take note of the most occured ones:
■ MEMORY MANAGEMENT
■ IRQL_NOT_LESS_OR_EQUAL
■ DRIVER OVERRAN STACK BUFFER
■ KERNEL SECURITY CHECK FAILURE
■ KMODE EXCEPTION NOT HANDLED
Have you got any suggestions?
Thank you in advance, and sorry about my half-broken english!
EDIT:
Here's a small video of what is happening:
Video on YouTube
When the lights of the motherboard are going off, it's when the PC reboots itself