Help With Windows 8.1 Error.

JT95

Reputable
Mar 7, 2015
6
0
4,510
Today my computer just started going to a blue screen that says "Your PC has ran into a Problem". Then it shows the WHEA_Uncontrollable Error. Any ideas? I already did the sfc / scannow and it found nothing. All drivers are fully updated too.

Computer Specs:
1) Motherboard: ASUS M5A99FX PRO R2.0
2) PSU: RAIDMAX HYBRID 2 RX-630SS 630W
3) CPU: AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz
4) GPU: EVGA 02G-P4-2966-KR GeForce GTX 960 Gaming 2GB 128-Bit
5) RAM: G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600
6) OS: Windows 8.1 Pro
Cooling:
1) Water cooler: CORSAIR Hydro Series H55 Quiet Edition Water / Liquid CPU Cooler
2) Fans: 2 x 220mm Color-shift fans (One on top and one in the front)
3) Case: Thermaltake Chaser Series Chaser MK-I (VN300M1W2N) Black

Thank You For Your Help :pt1cable:
 
Solution
It is generated directly by the CPU and
passed to windows. I have looked at the error in
the windows debugger many times. Most of the
time it is a error generated by the memory
controller inside the CPU complaining about a
cache error. if you post your memory dump I
will dump the data in the debugger for you using
the !errrec command. (there are many errors that
the CPU can generate)
You will want to check your voltages in BIOS
then boot a memtest86 CD and confirm that your
hardware works as expected.
- I guess you would also want to confirm your
CPU fan is also working, same with your power
supply.
It is generated directly by the CPU and
passed to windows. I have looked at the error in
the windows debugger many times. Most of the
time it is a error generated by the memory
controller inside the CPU complaining about a
cache error. if you post your memory dump I
will dump the data in the debugger for you using
the !errrec command. (there are many errors that
the CPU can generate)
You will want to check your voltages in BIOS
then boot a memtest86 CD and confirm that your
hardware works as expected.
- I guess you would also want to confirm your
CPU fan is also working, same with your power
supply.
 
Solution


Is there anyway I can get the crash dump data back or is it stored somewhere in windows? I did however change some of the settings in the BIOS . There are three different mode on my motherboard those being High performance, Normal Performance and then a energy saving one. I did have it set to the high performance one I change it back to the normal one. I haven't had a blue screen yet but I will run a memtest86 just to be sure and check my cooling over. Which according to my motherboard the CPU temp is at 35C which I think that's normal.