Hey all you smart people: Can I reset TCP/IP after repair ..

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I searched some of the past posts but couldn't find a specific answer.

I've managed recover from a "boot-loop" problem I had (which I believe was
result of AdAware not completely removing some spyware stuff) and am unable
to connect to my ISP. I have XP Pro with SP-2 and a 3Com cable modem with
Charter as ISP.

Although properties in Network says modem is working ok, "Status" lists as
"limited or no connectivity". When I try to "repair" the connection, I get
an unable to renew IP address message. If I run an "ipconfig /all" from
command prompt, I get one of those 199.#.#.# addresses which I know isn't
right.

I've tried the usual switching cables, modems, usb ports, etc from another
working system but still no luck.

The guy that built my PC says I probably have to do a complete HD wipe and
total reinstallation of everything.

I've "googled" this and come up with a couple of different possible fixes.
One is a program called "Winsock XP Fix" and the other is from the Microsoft
site and involves doing a TCP/IP reset using the "Netshell" utility.

I'm obviously in over my head here but sure don't want to go through a total
re-install of my whole system. Any help would be greatly appreciated.

WaltinVt

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Walt Mather wrote:
> I searched some of the past posts but couldn't find a specific
> answer.
>
> I've managed recover from a "boot-loop" problem I had (which I
> believe was result of AdAware not completely removing some spyware
> stuff) and am unable to connect to my ISP. I have XP Pro with SP-2
> and a 3Com cable modem with Charter as ISP.
>
> Although properties in Network says modem is working ok, "Status"
> lists as "limited or no connectivity". When I try to "repair" the
> connection, I get an unable to renew IP address message. If I run
> an
> "ipconfig /all" from command prompt, I get one of those 199.#.#.#
> addresses which I know isn't right.
>
> I've tried the usual switching cables, modems, usb ports, etc from
> another working system but still no luck.
>
> The guy that built my PC says I probably have to do a complete HD
> wipe and total reinstallation of everything.
>
> I've "googled" this and come up with a couple of different possible
> fixes. One is a program called "Winsock XP Fix" and the other is
> from
> the Microsoft site and involves doing a TCP/IP reset using the
> "Netshell" utility.
> I'm obviously in over my head here but sure don't want to go through
> a total re-install of my whole system. Any help would be greatly
> appreciated.
> WaltinVt

Give this a try before you have to reinstall the OS:

How to Reset Internet Protocol (TCP-IP) in Win XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q299357

--

Bruce Chambers

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both at once. - RAH

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I also have a direct connection to Charter. Anyway, I fixed the problem.
I downloaded that "Winsock XP Fix" program and it fixed it in 5 minutes. I
had spent days trying everything I knew. Even the guy that built my PC was
convinced I had to wipe the HD and reinstall.
I don't know what this program does but it reset my TCP/IP settings and
all's ok now.
WaltinVt


"chicagofan" <me7@privacy.net> wrote in message
news:10ndshrgmvajs6b@corp.supernews.com...
> Walt Mather wrote:
>
>> I searched some of the past posts but couldn't find a specific answer.
>>
>> I've managed recover from a "boot-loop" problem I had (which I believe
>> was result of AdAware not completely removing some spyware stuff) and am
>> unable to connect to my ISP. I have XP Pro with SP-2 and a 3Com cable
>> modem with Charter as ISP.
>>
>> Although properties in Network says modem is working ok, "Status" lists
>> as "limited or no connectivity". When I try to "repair" the connection,
>> I get an unable to renew IP address message. If I run an "ipconfig /all"
>> from command prompt, I get one of those 199.#.#.# addresses which I know
>> isn't right.
>> I've "googled" this and come up with a couple of different possible
>> fixes. One is a program called "Winsock XP Fix" and the other is from the
>> Microsoft site and involves doing a TCP/IP reset using the "Netshell"
>> utility.
>>
>> I'm obviously in over my head here but sure don't want to go through a
>> total re-install of my whole system. Any help would be greatly
>> appreciated.
>
> This probably has nothing to do with what you're experiencing, but since
> we both use Charter, and the tech who recently gave me my config for XP
> thought the settings we had to use[to connect] were an anomaly, I thought
> I would mention it, FWIW.
>
> I am not using XP-Pro, and have an Ambit modem, but SP2 is installed and
> for my Charter connection to work, I have to have "MS Client" enabled with
> TCP/IP in the network connection setup. No one at the Charter forum could
> explain to me why, but I can't connect without it... and I do not need it
> otherwise. [BTW this is a direct connection, no router.]
>
> bj [definitely not a smart person @ computers]