[SOLVED] Hey, I figured my PC has been underperforming and I need help identifying it

[frankya]

I got some help from another user on here and they recommended me to try out the user benchmark. My PC seems to be under performing compared to others PCs. Here is my user benchmark https://www.userbenchmark.com/UserRun/45768621 Any tips to help better understand and troubleshoot are greatly appreciated!

 

[EyyMunchian]

According to the report, your ram and ssd are performing par at best.

• You have c16 3200 mhz memorry. Sure its 3200mhz but your latency is high (c16). Here is a visual: 10 - Performance Index.png (856×430) (anandtech.com) According to this data, your 3200mhz c16 is on par with with 2400 mhz c12, which lowers your performance.
• It seems like the SSD to begin with is on the weaker end. Here some review from Userbenchmark (you decide if you want to trust it or not) about your SSD: UserBenchmark: PNY CS900 480GB SSD7CS900-480-RB
• A cost effective way to boost your CPU speed could be some simple repasting. Thermal paste gets crusty over time, and a cpu "as old as" a 7700k could use a repaste.
• Another cost effective way to boost your score could be airflow. This would effect your gpu and cpu. better airflow means better cooling, means better performance.

 

[Bob.B]

I got some help from another user on here and they recommended me to try out the user benchmark. My PC seems to be under performing compared to others PCs. Here is my user benchmark https://www.userbenchmark.com/UserRun/45768621 Any tips to help better understand and troubleshoot are greatly appreciated!

Enable xmp in the bios.
Reboot and let the pc sit for 5 mins.
Run UBM and post a link to the results.

 

[frankya]

According to the report, your ram and ssd are performing par at best.

• You have c16 3200 mhz memorry. Sure its 3200mhz but your latency is high (c16). Here is a visual: 10 - Performance Index.png (856×430) (anandtech.com) According to this data, your 3200mhz c16 is on par with with 2400 mhz c12, which lowers your performance.
• It seems like the SSD to begin with is on the weaker end. Here some review from Userbenchmark (you decide if you want to trust it or not) about your SSD: UserBenchmark: PNY CS900 480GB SSD7CS900-480-RB
• A cost effective way to boost your CPU speed could be some simple repasting. Thermal paste gets crusty over time, and a cpu "as old as" a 7700k could use a repaste.
• Another cost effective way to boost your score could be airflow. This would effect your gpu and cpu. better airflow means better cooling, means better performance.

Enable xmp in the bios.
Reboot and let the pc sit for 5 mins.
Run UBM and post a link to the results.

Thank you to both of you guys. I will give these a try and get back to you.

 

[frankya]

Enable xmp in the bios.
Reboot and let the pc sit for 5 mins.
Run UBM and post a link to the results.

Hey I already had xmp on but my speed is set to 2400mhz. I try setting it higher but can't. In my BIOS one memory frequency is 2266MHz and the other is 2400MHz. Could my Mobo be locked at it?

 

[Bob.B]

Hey I already had xmp on but my speed is set to 2400mhz. I try setting it higher but can't. In my BIOS one memory frequency is 2266MHz and the other is 2400MHz. Could my Mobo be locked at it?

Go to the mobo site and get the latest bios/inf/management engine driver.

Were these 2 ram sticks bought as a kit or 2 separate sticks?

 

[frankya]

Go to the mobo site and get the latest bios/inf/management engine driver.

Were these 2 ram sticks bought as a kit or 2 separate sticks?

They were bought as a kit. Weird thing as well now, I don't think my GPU is working correctly. It is detected in Windows and is enabled but is not running in games or in User Benchmark.

 

[Bob.B]

They were bought as a kit. Weird thing as well now, I don't think my GPU is working correctly. It is detected in Windows and is enabled but is not running in games or in User Benchmark.

Try not to get nervous....piece at a time.
Get the bios and drivers rerun UBM.

 

[frankya]

Try not to get nervous....piece at a time.
Get the bios and drivers rerun UBM.

I am confused as to which one to download. This is the link to the bios and drivers. https://www.gigabyte.com/Motherboard/GA-B250M-EVO-rev-10/support#support-dl-driver-chipset

 

[Bob.B]

I am confused as to which one to download. This is the link to the bios and drivers. https://www.gigabyte.com/Motherboard/GA-B250M-EVO-rev-10/support#support-dl-driver-chipset

Get the newest ones.
Do them one at a time and test to make sure nothing turns up busted.

 

[frankya]

Get the newest ones.
Do them one at a time and test to make sure nothing turns up busted.

I installed them except for the BIOS ones because it says that they are incompatible with x64 systems.

 

[Bob.B]

I installed them except for the BIOS ones because it says that they are incompatible with x64 systems.

OK.....now reboot and let the pc sit for 5 mins.
Run UBM and post a link to the results.

 

[frankya]

OK.....now reboot and let the pc sit for 5 mins.
Run UBM and post a link to the results.

Here is the updated UBM https://www.userbenchmark.com/UserRun/45772799

 

[Bob.B]

Here is the updated UBM https://www.userbenchmark.com/UserRun/45772799

Getting better.
Next step.....you have too much stuff running at startup.
Make your startup group skinny.

Then do the reboot/wait/run UBM again .....do not have the browser open.

 

[Zerk2012]

Go to the mobo site and get the latest bios/inf/management engine driver.

Were these 2 ram sticks bought as a kit or 2 separate sticks?

No need in the BIOS update he is using a B250 motherboard.

 

[SkyNetRising]

Here is the updated UBM https://www.userbenchmark.com/UserRun/45772799

B250 motherboard doesn't allow ram overclocking.
Your 3200mhz ram can run at 2400mhz max.

Check CPU and GPU temperatures. Use MSI afterburner.

 

[frankya]

B250 motherboard doesn't allow ram overclocking.
Your 3200mhz ram can run at 2400mhz max.

Check CPU and GPU temperatures. Use MSI afterburner.

I loaded up a match of Apex Legends and my GPU stayed around 60 to 70 degrees, while my CPU was around 80.

 

[SkyNetRising]

my GPU stayed around 60 to 70 degrees, while my CPU was around 80.

80C is still fine for 7700k. But you may want to get a better cpu cooler.

 

[frankya]

80C is still fine for 7700k. But you may want to get a better cpu cooler.

I noticed that my GPU wasn't being detected in UBM sometimes. It is turned on and recognized by my PC, but is not being used. It is enabled in device manager as well. When I looked in NZXT Cam

https://imgur.com/a/dj3WCfm

View: https://imgur.com/a/dj3WCfm
it says that it is at 315Mhz and was at 0% load constantly. Do you have any ideas what I could have messed up?

 

[SkyNetRising]

When you're in idle/2D mode, gpu switches into low performance mode (lowered frequency, lowered power usage).
This is normal.

And NZXT cam is not exactly the right software for gpu monitoring.
Use GPU-Z and MSI afterburner instead.