hi my special needs son got a headset with mic the headset works fine put the mic doesnt even show in the device can someone p

[nicoled614]

dell xps 420 windows 7

 

[smorizio]

checked under windows audio control panel and see if windows has it mutted there or under the audio chipset control panel??

 

[nicoled614]

no its not muted its not even picking up that the mic is plugged up

 

[smorizio]

front mic port or the rear port?? make sure on the rear port your rearing the lables right. if it a usb head set with one cable have you tried the newest driver from the vendor???

 

[nicoled614]

i have been trying everything front and back portsits the logitech h110 headset with mic but my computer keeps saying audio recording device can not be found

 

[nicoled614]

i wished i could just give up on it but my son has ben thru 25 surgeries and he is only 12 so i have to find a very cheap way to fix this for him

 

[smorizio]

look your pc info up on dell web page there a soundbalster sound card drivers on that web page. looking online some of them have the colored audio ports on top and some have a sound blaster card installed under the video card. if your system has the soundblaster sound card have you been using those ports or the colored ports on the top of the pc??
the colord ports on most pc and connected to the onboad sound chipset. if they put in a sound card those ports get turned off.
http://support.creative.com/Products/ProductDetails.aspx?catID=1&subCatID=208&prodID=15853&prodName=Sound%20Blaster%20X-Fi%20XtremeGamer&subCatName=X-Fi%20Series&CatName=Sound+Blaster&VARSET=prodfaqRODFAQ_15853,VARSET=CategoryID:1

 

[smorizio]

the link is to the newest audio driver for the creative labs sound card that linked in the dell driver download.

 

[smorizio]

http://support.creative.com/kb/ShowArticle.aspx?url=http://ask.creative.com:80/srvs/cgi-bin/webcgi.exe/,/?st=49,e=0000000000223987182,k=5684,sxi=17,case=obj%2864868%29,kb=ww_english_add,varset=ws:http://us.creative.com

 

[nicoled614]

i have tried everything and still says no recorder devices found

 

[hang-the-9]

That is just a regular 3.5 mm jack, unless the headset it broken, it should work just fine. The audio recording device is not the headphone that is not being picked up, it's the actual input device that the headphone connects to, meaning the input option on the sound card.

Did you re-install the sound card driver from Dell's support page?

 

[nicoled614]

I tried the link above and it download but didn't change anything but the headphones work fine but when he goes to make a video the mic will not work

 

[hang-the-9]

I tried the link above and it download but didn't change anything but the headphones work fine but when he goes to make a video the mic will not work

Test the mic in the sound options, you should see something under the Recording tab when it's plugged in. When you talk, the input level should move.

 

[nicoled614]

it keeps telling me there is no mic available

 

[himnextdoor]

I tried the link above and it download but didn't change anything but the headphones work fine but when he goes to make a video the mic will not work

Have you tried connecting the microphone to the 'line in' input of the system and selecting 'line in' as your default input device in Control Panel?

 

[himnextdoor]

Okay. Well, give this a try.

First, turn down the volume on the computer to about fifty percent. We don't need ear-drums problems that could render this entire exercise irrelevant.

Right click on the volume icon.

Select 'Recording devices'.

Click on the top one and click on Properties.

Select the Listen tab and check the Listen to this device' box.

Select the Levels tab and boost the volume a little.

Do the same for all the 'Recording devices'.

If you find one that works, set it as default and stop the other devices from being listened to, if you want.

Any improvement?