high ping_same router_2 users_probably a malware_help me find it?

bootstrapper

Reputable
Mar 15, 2014
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0
4,510
i play on cod4 game servers a lot me and my brother both.
we use the same router his ping is much better though
recently i keep getting a server time out error or a tremendously high ping at best like 280 averagely
my brother links to the modem via ethernet unlike me using a wireless connection
i already thought that might be the case but trying both methods still no response
so i thought it's most definitely either a driver problem or a malware
i'm pretty much a dummy so tell me where i shoud get a dump info file or whatever that is needed
 
Hi bootstrapper,

I guess you asking where to start and a few hints on what to check.
Scanning your computer for a virus or malware is a good Idea. For malware removal use this.
http://www.malwarebytes.org/downloads/

If it does not fix your problem, and as you say using wi-fi, or an Ehternet cable to the computer it is more. the router or internet side of things causing a problem.


So I have to ask what the make, or brand of the router is first and its model number.
And the type of connection used for broadband ADSL, or fiber optic cable.

Please do a test of your speed and ping results here.
www.speedtest.net

And post back with the details of the router, and the speed and ping speed test reports.
Then we will move on to the fact it may be the router its self causing the problem of time out errors or a high ping when playing Cod 4.