Our internet service has always been spotty. Speed Check via Google yields 100MBPS+ which is inline with our service tier from Xfiniity. However, we get.a ton of latency and sometimes it just drops.
I logged into our Arris SB6190 modem and noticed that uncorrectables are 10x correctables. See below. This is easily reproduceable. This is literally the only device connected to our main cable feed (no splitters) and I have done several resets. Plus, Comcast did one of those "Let me send some signals to your modem so I can get you off the phone as soon as possible" things. Didn't help.
All other values on modem appear to be OK.
Ditch our modem for another? Re-run coax from Comcast drop?
I logged into our Arris SB6190 modem and noticed that uncorrectables are 10x correctables. See below. This is easily reproduceable. This is literally the only device connected to our main cable feed (no splitters) and I have done several resets. Plus, Comcast did one of those "Let me send some signals to your modem so I can get you off the phone as soon as possible" things. Didn't help.
All other values on modem appear to be OK.
Ditch our modem for another? Re-run coax from Comcast drop?