I just upgraded to windows 10 after installing a new GPU (Gigabyte R9 390x) and cannot load Movie Studio Platinum 13.0 (64-bit) Build 955. It gets stuck at Creating Windows and comes up with an Error Report.
Problem Description
Application Name: Movie Studio Platinum Application Version: Version 13.0 (Build 955) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\System32\d3d9.dll
Fault Address: 0x00007FFC9C2A0FF4
Fault Offset: 0x0000000000030FF4
Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio Platinum 13.0\MovieStudioPlatinum130.exe
Process Version: Version 13.0 (Build 955) 64-bit
Process Description: Movie Studio Platinum
Process Image Date: 2015-08-27 (Thu Aug 27) 01:40:26
My Specs:
Motherboard - Gigabyte GA-990FXA-UD3 4x DDR3 GLan SATA3 RAID USB3 1394 ATX
Processor - AMD FX-8350 Eight-Core 4GHz Socket AM3+ 125W Black Edition
Hard Drive - Kingston 240G HyperX 3K SSD SATA 3
Graphics Card - Gigabyte R9 390x
RAM - G Skill 16G(2x8G) DDR3 1600MHZ PC3-12800 CL10(10D-16GBXL)
PSU - Silverstone Strider Gold Evolution 1200W ST1200G
Problem Description
Application Name: Movie Studio Platinum Application Version: Version 13.0 (Build 955) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\System32\d3d9.dll
Fault Address: 0x00007FFC9C2A0FF4
Fault Offset: 0x0000000000030FF4
Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio Platinum 13.0\MovieStudioPlatinum130.exe
Process Version: Version 13.0 (Build 955) 64-bit
Process Description: Movie Studio Platinum
Process Image Date: 2015-08-27 (Thu Aug 27) 01:40:26
My Specs:
Motherboard - Gigabyte GA-990FXA-UD3 4x DDR3 GLan SATA3 RAID USB3 1394 ATX
Processor - AMD FX-8350 Eight-Core 4GHz Socket AM3+ 125W Black Edition
Hard Drive - Kingston 240G HyperX 3K SSD SATA 3
Graphics Card - Gigabyte R9 390x
RAM - G Skill 16G(2x8G) DDR3 1600MHZ PC3-12800 CL10(10D-16GBXL)
PSU - Silverstone Strider Gold Evolution 1200W ST1200G