Home Studio Platinum 13 not loading Win10

Stickybuds

Commendable
Mar 1, 2016
5
0
1,510
I just upgraded to windows 10 after installing a new GPU (Gigabyte R9 390x) and cannot load Movie Studio Platinum 13.0 (64-bit) Build 955. It gets stuck at Creating Windows and comes up with an Error Report.

Problem Description
Application Name: Movie Studio Platinum Application Version: Version 13.0 (Build 955) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\System32\d3d9.dll
Fault Address: 0x00007FFC9C2A0FF4
Fault Offset: 0x0000000000030FF4

Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio Platinum 13.0\MovieStudioPlatinum130.exe
Process Version: Version 13.0 (Build 955) 64-bit
Process Description: Movie Studio Platinum
Process Image Date: 2015-08-27 (Thu Aug 27) 01:40:26


My Specs:

Motherboard - Gigabyte GA-990FXA-UD3 4x DDR3 GLan SATA3 RAID USB3 1394 ATX
Processor - AMD FX-8350 Eight-Core 4GHz Socket AM3+ 125W Black Edition
Hard Drive - Kingston 240G HyperX 3K SSD SATA 3
Graphics Card - Gigabyte R9 390x
RAM - G Skill 16G(2x8G) DDR3 1600MHZ PC3-12800 CL10(10D-16GBXL)
PSU - Silverstone Strider Gold Evolution 1200W ST1200G
 

Stickybuds

Commendable
Mar 1, 2016
5
0
1,510

That just tells me Movie Studio is already installed and to uninstall it before trying to reinstall. The crazy thing is every other software that came with Movie Studio (ACID Music Studio and Sound Forge) work fine. Any idea what will happen if I uninstall Movie Studio? Will I lose my edits?

 

Stickybuds

Commendable
Mar 1, 2016
5
0
1,510


Well I uninstalled and reinstalled it and same result:

Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 13.0 (Build 955) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\System32\d3d9.dll
Fault Address: 0x00007FF88DF70FF4
Fault Offset: 0x0000000000030FF4

Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio Platinum 13.0\MovieStudioPlatinum130.exe
Process Version: Version 13.0 (Build 955) 64-bit
Process Description: Movie Studio Platinum
 

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