Horizontal lines


i already replaced the cyan . i dont think cleaning and aligning the cartridges will help but ill try it
 
horizontal lines on an inkjet printer are caused by blocked print nozzles. do a nozzle check. if nozzles are blocked, run head clean, then check and repeat until nozzles are uncloged. if you have tried 4 or more times and no success, leave for 12 hrs then try again. ink dissolves itself over time. after that then its probably a blocked head and you need to replace it.
 

i still have horizontal lines. i tried cleaning the print head. it didnt help. the print head needs to be aligned. when i print the test alignment, the first column on the top left and the first column bottom left dont print at all. so i dont know how to do the alignment. when i print a page there is almost no black on it. if you can help it would be appreciated but maybe i just need a new printer