The title says it all. I'm running an ethernet to my pc from an Arris DG2470A through RCN who has been absolutely useless with solving this issue for the past month and a half. I am losing my mind at this point. It happens like clockwork. Every time I'm online, I get a split-second disconnection every hour on the hour (10:36, 11:36 and so on). None of the lights change on the Arris registering the event and the ISP says that they don't see anything on their end. I've recently had to do a fresh install of Windows 10 because the disconnect happened while the system was updating. The only thing that I can tell affects it is when we reboot or power cycle the modem/router, the time of the disconnections change. If I reboot it at 12:31 and it powers up again at 12:33, I will be disconnected at every 0:33 mark on the clock. Please help
Is it a hardware issue on my end or the rented Arris?
Is it a hardware issue on my end or the rented Arris?
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