MY COMPUTER WAS HIT WITH THE CRYPTOWALL 3.0 VIRUS. AFTER HAVING MY COMPUTER CLEANED TWICE WITHIN 24 HOURS, I'M NOT SURE IF MY 2 EXTERNAL HARD DRIVES STILL HAVE THE VIRUS. DOCS I HAVE NOW BEEN ABLE TO OPEN, BUT PICTURES AND VIDEOS ARE ANOTHER STORY. IS THERE ANY WAY TO GET THEM BACK (SHORT OF PAYING A RANSOM TO RETRIEVE THE KEY?)