Hello, I have a MSI GT6TVR 6RE "Dominator Pro" gaming laptop.
A while back the fans stopped working so it was taken to a repair centre where they determined it needed new fans and replaced them which was apparently successful. I tried to use the laptop and the fans weren't working so I reluctantly sent it back to the repair centre.
This is where they told me that it couldnt be fixed because it is the motherboard thats the problem, not the fans, and they wont do motherboard repairs. They diagnosed the problem as "Fans are working, the drive to the fans is missing from the motherboard". Ive been advised it was the centre that messed it up but it cant be proven because of how motherboards are.. Im not well versed in any of it so I didnt understand. But either way they wont sort it.
Is there a way to add this drive, what is the drive and how do I do it? I have a friend who is handy with hardware of tech DIY just doesn't know how it operates otherwise so he should be able to do this repair for me if we can understand the issue. I know the drive is a hardware issue but Ive never heard of it as anything other than software.
To note I did install manual overrides like MSI Afterburner and Dragon Centre and more before I took it in but they were of no use.
Can I fix my problem, and how? Thank you.
A while back the fans stopped working so it was taken to a repair centre where they determined it needed new fans and replaced them which was apparently successful. I tried to use the laptop and the fans weren't working so I reluctantly sent it back to the repair centre.
This is where they told me that it couldnt be fixed because it is the motherboard thats the problem, not the fans, and they wont do motherboard repairs. They diagnosed the problem as "Fans are working, the drive to the fans is missing from the motherboard". Ive been advised it was the centre that messed it up but it cant be proven because of how motherboards are.. Im not well versed in any of it so I didnt understand. But either way they wont sort it.
Is there a way to add this drive, what is the drive and how do I do it? I have a friend who is handy with hardware of tech DIY just doesn't know how it operates otherwise so he should be able to do this repair for me if we can understand the issue. I know the drive is a hardware issue but Ive never heard of it as anything other than software.
To note I did install manual overrides like MSI Afterburner and Dragon Centre and more before I took it in but they were of no use.
Can I fix my problem, and how? Thank you.