How can I remove NetIntelligence from my lap top

[LissiLou]

Hi all, I'm really hoping someone can help. I'm trying to access my brothers old laptop which hasnt been used since he has been in hospital. I want to use it to aid his rehabilitation for his brain injury.

Anyway, the issue I currently have is that the laptop seems to have a programme called NetIntelligence installed and although I have connected to the internet, I cannot open any web pages. I just get an error that says
'We are sorry. but the page you have tried to visit could not be checked by the web filter'

Now I have looked at a lot of things on how to remove this programme as I don't have a password for the uninstall option.From what I can see I need to download Autoruns in order to go forward on this. But as I cannot open a webpage on that computer, I cannot figure out how to download the programme.

Can anyone help me please, as I am wasting so much time faffing around with this, and I am by no means a technical wizard!

TIA x x

 

[Darkbreeze]

Nobody here is going to help with removing netintelligence, which is a parental monitoring utility. Bypassing security protocols or passwords is expressly forbidden in the Tom's Hardware terms of service and we cannot offer assistance in these matters. Sorry. Closing thread.