I bought a Toshiba Satellite P55W-C new in 2015. It has slowed down to the point of being unusable. It has the following configuration:
SYSTEM CONFIGURATON
System Toshiba Satellite P55W-C (all builds)
Motherboard FF40 0692
Memory 7 GB free of 16 GB @ 1.6 GHz
Display 3840 x 2160 - 32 Bit colors
OS Windows 10
BIOS Date 20150921
Uptime 0 Days
Run Date Dec 19 '19 at 05:55
Run Duration 123 Seconds
Run User USA-User
Background CPU 30%
CPU Throttled 99%
I ran User Bench Mark and got the following results:
CPU
Intel Core i7-5500U
49,319 User benchmarks, average bench 42%
U3E1, 1 CPU, 2 cores, 4 threads
Base clock 2.4 GHz, turbo 2.9 GHz (avg)
Performing way below expectations (18th percentile)
34.5% Below average
1-Core 64
2-Core 91.3
39% 77.7 Pts
4-Core 169
8-Core 149
22% 159 Pts
64-Core 158
11% 158 Pts
Poor: 19% ↑
This bench: 34.5%
Great: 50%
GPU
Intel HD 5500 (Mobile 0.95 GHz)
144,038 User benchmarks, average bench 4%
Toshiba(1179 F820) 1GB
Driver: igdumdim64.dll Ver. 20.19.15.5070
Performing above expectations (70th percentile)
4.26% Terrible
Lighting 15.4
Reflection 16.6
Parallax 20.9
4% 17.6 fps
MRender 12.6
Gravity 15.2
Splatting 21.4
4% 16.4 fps
Poor: 3% ↑
This bench: 4.26%
Great: 5%
HDD
Seagate FireCuda 2.5" 2TB-$70
21,128 User benchmarks, average bench 49%
280GB free (System drive)
Firmware: SDM1
SusWrite @10s intervals: 4.7 8.2 12 6 4.7 5.1 MB/s
Performing way below expectations (1st percentile)
2.95% Terrible
Read 3.5
Write 4.2
Mixed 6.5
SusWrite 6.8
4% 5.25 MB/s
4K Read 0
4K Write 0
4K Mixed 0
0% 0 MB/s
Poor: 25% ↑
This bench: 2.95%
Great: 71%
Memory Kit Bench
44.9% Average MC Read 15 SC Read 10.3 Latency 90.6
Samsung M471B1G73QH0-YK0 2x8GB
16GB SODIMM DDR3 clocked @ 1600 MHz
MC Write 17.3 SC Write 13.5 44% 90.6 ns
12,424 User benchmarks, average bench 53% MC Mixed 15.1 SC Mixed 13.8
2 of 2 slots used 45% 15.8 GB/s 36% 12.5 GB/s
Performing way below expectations (8th percentile)
Poor: 41% ↑
This bench: 44.9%
Great: 58%
As you can see the range of performance is from poor to terrible. I was surprised to realize that my hybrid SSHD was rated so poorly. I tried an SSD but didn't notice any substantial difference in performance so I put in my desktop and reinstalled the SSHD. I suspect that was because of the poor performance of the other components.
I'm a fairly advanced software guy that can't figure out where to begin with what seems to be a hardware problem. I can't afford another Windows laptop right now because I've gone back to school. I need a Windows laptop for my classes, especially to run analytics and simulation software.
SYSTEM CONFIGURATON
System Toshiba Satellite P55W-C (all builds)
Motherboard FF40 0692
Memory 7 GB free of 16 GB @ 1.6 GHz
Display 3840 x 2160 - 32 Bit colors
OS Windows 10
BIOS Date 20150921
Uptime 0 Days
Run Date Dec 19 '19 at 05:55
Run Duration 123 Seconds
Run User USA-User
Background CPU 30%
CPU Throttled 99%
I ran User Bench Mark and got the following results:
CPU
Intel Core i7-5500U
49,319 User benchmarks, average bench 42%
U3E1, 1 CPU, 2 cores, 4 threads
Base clock 2.4 GHz, turbo 2.9 GHz (avg)
Performing way below expectations (18th percentile)
34.5% Below average
1-Core 64
2-Core 91.3
39% 77.7 Pts
4-Core 169
8-Core 149
22% 159 Pts
64-Core 158
11% 158 Pts
Poor: 19% ↑
This bench: 34.5%
Great: 50%
GPU
Intel HD 5500 (Mobile 0.95 GHz)
144,038 User benchmarks, average bench 4%
Toshiba(1179 F820) 1GB
Driver: igdumdim64.dll Ver. 20.19.15.5070
Performing above expectations (70th percentile)
4.26% Terrible
Lighting 15.4
Reflection 16.6
Parallax 20.9
4% 17.6 fps
MRender 12.6
Gravity 15.2
Splatting 21.4
4% 16.4 fps
Poor: 3% ↑
This bench: 4.26%
Great: 5%
HDD
Seagate FireCuda 2.5" 2TB-$70
21,128 User benchmarks, average bench 49%
280GB free (System drive)
Firmware: SDM1
SusWrite @10s intervals: 4.7 8.2 12 6 4.7 5.1 MB/s
Performing way below expectations (1st percentile)
2.95% Terrible
Read 3.5
Write 4.2
Mixed 6.5
SusWrite 6.8
4% 5.25 MB/s
4K Read 0
4K Write 0
4K Mixed 0
0% 0 MB/s
Poor: 25% ↑
This bench: 2.95%
Great: 71%
Memory Kit Bench
44.9% Average MC Read 15 SC Read 10.3 Latency 90.6
Samsung M471B1G73QH0-YK0 2x8GB
16GB SODIMM DDR3 clocked @ 1600 MHz
MC Write 17.3 SC Write 13.5 44% 90.6 ns
12,424 User benchmarks, average bench 53% MC Mixed 15.1 SC Mixed 13.8
2 of 2 slots used 45% 15.8 GB/s 36% 12.5 GB/s
Performing way below expectations (8th percentile)
Poor: 41% ↑
This bench: 44.9%
Great: 58%
As you can see the range of performance is from poor to terrible. I was surprised to realize that my hybrid SSHD was rated so poorly. I tried an SSD but didn't notice any substantial difference in performance so I put in my desktop and reinstalled the SSHD. I suspect that was because of the poor performance of the other components.
I'm a fairly advanced software guy that can't figure out where to begin with what seems to be a hardware problem. I can't afford another Windows laptop right now because I've gone back to school. I need a Windows laptop for my classes, especially to run analytics and simulation software.
- What can I do to improve this dismal performance?
- Upgrade the CPU? If so can it be replaced on the mother board?
- Should I get different memory?
- Should I replace the GPU?
I've struggled with the problem for several weeks and can't find a solution. I really need guidance from this community. Thanks in advance.
dd4tech