How do i disable Hardware Acceleration?

[Kevin Fox]

Hi, i just bought GTA IV: Complete Edition on Steam, i played it for 30 minutes and everything was fine, i took a break for some minutes, and played the game again, but then i realized something is wrong with the audio, everything is normal in-game, but in cutscenes, audio is out of sync, and car engine sounds are very quiet. I found a fix in YouTube that you have to disable Hardware Acceleration to fix the sounds, so i tried disabling it, but when i go to Display Resolutions > Advanced Settings > Troubleshooting, the "Change Settings" button which leads to Hardware Acceleration settings is greyed out, it says that my graphics card is unsupported. What does that mean? is there any way to disable it? i'm using a Radeon HD video card and i can't find Hardware Acceleration settings anywhere on Catalyst Control Center. I've also tried updating audio drivers and graphics drivers.

PC Specs:
ASUS Radeon HD 5870 1GB DX11
Intel i7 3770S Ivy Bridge @ 3.2 GHz
Windows 7 Ultimate 64-Bit OS
16GB G-SKILL DDR4 2133 MHz
Samsung 850 EVO 1TB SSD

Any solution?

 

[boju]

Show me the youtube video please, i don't think you understood it.

Hardware acceleration can mean video or sound, a gpu or sound card. You're in CCC trying to find hardware acceleration but your gpu is actually the accelerate. Only way to disable that is to uninstall your amd drivers but then you wont be running GTA at all .

Lower the sound quality to dvd quality. GTA4 is a resource hog a reboot of the PC might make a difference.

 

[Eduardo_4]

Hi, i just bought GTA IV: Complete Edition on Steam, i played it for 30 minutes and everything was fine, i took a break for some minutes, and played the game again, but then i realized something is wrong with the audio, everything is normal in-game, but in cutscenes, audio is out of sync, and car engine sounds are very quiet. I found a fix in YouTube that you have to disable Hardware Acceleration to fix the sounds, so i tried disabling it, but when i go to Display Resolutions > Advanced Settings > Troubleshooting, the "Change Settings" button which leads to Hardware Acceleration settings is greyed out, it says that my graphics card is unsupported. What does that mean? is there any way to disable it? i'm using a Radeon HD video card and i can't find Hardware Acceleration settings anywhere on Catalyst Control Center. I've also tried updating audio drivers and graphics drivers.

PC Specs:
ASUS Radeon HD 5870 1GB DX11
Intel i7 3770S Ivy Bridge @ 3.2 GHz
Windows 7 Ultimate 64-Bit OS
16GB G-SKILL DDR4 2133 MHz
Samsung 850 EVO 1TB SSD

Any solution?