How do I fix Focusrite BSoD error? [irql_not_less_or_equal]

[Advait07]

Hello everyone!
I recently purchased Focusrite Scarlett 2i2 (2nd Gen) Audio Interface. I installed the official drivers on my PC (Windows 10 x64). But I'm getting irql_not_less_or_equal (FocusriteUSBSwRoot.sys) Blue Screen of Death error while listening to music or even while using the computer. I re-installed the drivers but still no luck. Any fixes for this issue would be great help.
Here's my dropbox link for the Windows Minidump files for further analysis.
Link- https://www.dropbox.com/s/agqrrqic62yxyew/Focusrite%20BSoD%20Minidump.zip

Thanks in advance

 

[johnbl]

I think you machine is having audio conflict with your motherboard audio, your graphics card audio, your new USB audio
with your old midi driver. I would remove the old midi driver and the old drivers if you don't need them.
I would update the motherboard sound driver from here:
http://www.gigabyte.com/products/product-page.aspx?pid=5491#dl

I would go to windows control panel and disable the GPU sound driver if you don't have a speaker in your monitor that gets sound via a video cable.
-----------------

the stack was corrupted in audio code. I would expect that one of your various sound drivers is messing up.

I would remove
MusicLab Virtual MIDI Device driver
\system32\drivers\mlkumidi.sys Wed Aug 29 03:50:37 2012

not sure what this driver is for> (not a good sign if i can not find it on google)
system32\drivers\GMLXDFltr.sys Sun Dec 22 03:10:02 2013


out of date:
\system32\drivers\RTKVHD64.sys Tue Jul 07 04:13:02 2015

very old driver:
\System32\drivers\HaoZipVirtualCDBus.sys Tue Jul 10 23:02:47 2012

machine:
BIOS Version F5
BIOS Starting Address Segment f000
BIOS Release Date 11/02/2015
Manufacturer Gigabyte Technology Co., Ltd.
Product B150M-D3H-CF
Version x.x
Processor Version Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Processor Voltage 8bh - 1.1V
External Clock 100MHz
Max Speed 3500MHz
Current Speed 3600MHz

 

[Advait07]

I think you machine is having audio conflict with your motherboard audio, your graphics card audio, your new USB audio
with your old midi driver. I would remove the old midi driver and the old drivers if you don't need them.
I would update the motherboard sound driver from here:
http://www.gigabyte.com/products/product-page.aspx?pid=5491#dl

I would go to windows control panel and disable the GPU sound driver if you don't have a speaker in your monitor that gets sound via a video cable.
-----------------

the stack was corrupted in audio code. I would expect that one of your various sound drivers is messing up.

I would remove
MusicLab Virtual MIDI Device driver
\system32\drivers\mlkumidi.sys Wed Aug 29 03:50:37 2012

not sure what this driver is for> (not a good sign if i can not find it on google)
system32\drivers\GMLXDFltr.sys Sun Dec 22 03:10:02 2013


out of date:
\system32\drivers\RTKVHD64.sys Tue Jul 07 04:13:02 2015

very old driver:
\System32\drivers\HaoZipVirtualCDBus.sys Tue Jul 10 23:02:47 2012

machine:
BIOS Version F5
BIOS Starting Address Segment f000
BIOS Release Date 11/02/2015
Manufacturer Gigabyte Technology Co., Ltd.
Product B150M-D3H-CF
Version x.x
Processor Version Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Processor Voltage 8bh - 1.1V
External Clock 100MHz
Max Speed 3500MHz
Current Speed 3600MHz

Hey!
Thanks for your reply and solution.

I updated my drivers and uninstalled the conflicting softwares/drivers as mentioned from the dump file.
Interesting enough disabling the USB selective suspend option from the Advanced Power options helped me the most.
https://www.reddit.com/r/audioengineering/comments/4q2glv/how_do_i_fix_focusrite_bsod_error_irql_not_less/d4put5g

2i2 is working amazing and BSoD has not repeated since the fix
Once again thanks for the solution.