How do I get to administer when it won't let me log in

[Michelle 1975]

I can't log into my laptop hp with windows 7. When I type in my password it says the user profile service failed log in. User profile cannot be loaded? Help me please

 

[jinksy]

Can you login with any other account? then just do run as?

 

[Michelle 1975]

The only screen I have is my lock screen. Not sure how I can log into another account

 

[jinksy]

Persumably it says error in "user profile service" when you logon to your admin account?

 

[Saga Lout]

Restart and tap Function 8 then select Safe Mode with Command Prompt. When the black form shows up type
net user /a fred coffee
including all the spaces,then press Enter. Restart into Normal Mode (by doing nothing) and your login page will show the new account named fred and the password you need is coffee (I'm drinking one now, hence the suggestion).

Log in then press the Windows key and R together and into the open box, type regedit then press Enter.

Navigate to H_KEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\ProfileList then find the account with the long reference number that applies to your own login - not fred's. If you have a entry with the same name but with the suffix .BAK, select the entry without that extension and right click it, select Rename and add .OLD to the end of it. Select the .BAK version and delete the extension. Close teh Registry from the File>Exit menu then restart the computer.

If you can into the system on your own account, either delete the User fred in Control Panel>User Accounts of keep him for the next time this happens. Windows 7 is very good at losing Profiles.

 

[Michelle 1975]

Yes it days error

 

[Saga Lout]

Since you selected a question as the Best Answer and have posted your reply to that, are you happy to leave it there or will you try to fix the problem?