How do i go about RMA'ing a video card?

[Alex Anouxa]

A friend told me to RMA my MSI Twin Frozr 7950. I posted before it gave me problems where once plugged in, the computer will not turn on. It does a quick power up and shuts the computer right down (selectively, it works for some computers but not all). How would I go about such? Do I call the manufacturer or newegg(place of purchase)? and do I ask for a replacement or a refund? As well as would I get back what I paid for the video card or would they give me market value now(then 350, now 320)

 

[DjDafiDak]

Throw at the casheir.

and now for real: try newegg, you ask for a replacement, doubt you will get a refund. newegg will either give u a new one, or contact the manufacture which will provide them with another 7950\they will try to repair your old one. if for some reason newegg dosent get you a new\ repaired one, then contact the manufacture, but i doubt you will need to do that.
forget about gettin more money and the card again, that's just silly.

and if nothing works, follow my first suggestion and throw it at the cashier.

 

[Wolfshadw]

Here is Newegg's Policy:

VGA Standard Return Policy

Return for refund within: 30 days
Return for replacement within: 30 days

This is our Standard 30-Day Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise you have returned to Newegg being returned to you:

Cards exhibiting physical damage
Cards that are missing the manufacturer label containing model number, part number or serial number
Cards that are missing the manufacturer warranty label
Cards returned without all included accessories, bonus games, and documentation

To initiate an RMA, assuming you're within the 30 day window, go here.

-Wolf sends