[SOLVED] How do i know what my real ram speed is?

[ssmokeyy]

So I have a dell t5810 and u can not change anything in the bios for memory. I have tried adata xpg 2667 speed and corsair 2133 speed. The intel chip e5-1660 v3 states max speed of 2133 but the bios reads 1866 speed every time. When I load windows and go into the cmd window and pull up memory speed it shows 2667 or 2133 depending on the memory but CPU-z always shows 1866 and always shows xmp highlighted. No idea what memory speed this thing is at. Witch place is the true speed?

 

[Darkbreeze]

Download HWinfo. Install it. Run "sensors only". Uncheck the "Summary" option. Click ok. Take screenshots of the memory information section. Post them here.

Monitoring software​

HWmonitor, Open hardware monitor, Realtemp, Speccy, Speedfan, Windows utilities, CPU-Z, NZXT CAM and most of the bundled motherboard utilities are often not the best choice as they are not always accurate. Some are actually grossly inaccurate, especially with certain chipsets or specific sensors that for whatever reason they tend to not like or work well with. I've found HWinfo or CoreTemp to be the MOST accurate with the broadest range of chipsets and sensors. They are also almost religiously kept up to date.

CoreTemp is great for just CPU thermals including core temps or distance to TJmax on older AMD platforms.

HWinfo is great for pretty much EVERYTHING, including CPU thermals, core loads, core temps, package temps, GPU sensors, HDD and SSD sensors, motherboard chipset and VRM sensor, all of it. When starting HWinfo after installation, always check the box next to "sensors only" and de-select the box next to "summary".


Run HWinfo and look at system voltages and other sensor readings.

Monitoring temperatures, core speeds, voltages, clock ratios and other reported sensor data can often help to pick out an issue right off the bat. HWinfo is a good way to get that data and in my experience tends to be more accurate than some of the other utilities available. CPU-Z, GPU-Z and Core Temp all have their uses but HWinfo tends to have it all laid out in a more convenient fashion so you can usually see what one sensor is reporting while looking at another instead of having to flip through various tabs that have specific groupings, plus, it is extremely rare for HWinfo to not report the correct sensor values under the correct sensor listings, or misreport other information. Utilities like HWmonitor, Openhardware monitor and Speccy, tend to COMMONLY misreport sensor data, or not report it at all.

After installation, run the utility and when asked, choose "sensors only". The other window options have some use but in most cases everything you need will be located in the sensors window. If you're taking screenshots to post for troubleshooting, it will most likely require taking three screenshots and scrolling down the sensors window between screenshots in order to capture them all.

It is most helpful if you can take a series of HWinfo screenshots at idle, after a cold boot to the desktop. Open HWinfo and wait for all of the Windows startup processes to complete. Usually about four or five minutes should be plenty. Take screenshots of all the HWinfo sensors.

Next, run something demanding like Prime95 version 26.6 or Heaven benchmark. Take another set of screenshots while either of those is running so we can see what the hardware is doing while under a load.

*Download HWinfo


For temperature monitoring only, I feel Core Temp is the most accurate and also offers a quick visual reference for core speed, load and CPU voltage:


*Download Core Temp


Posting screenshots, when requested, is helpful so WE can see what is going on as well and you can learn how to do that here:

How to post images on Tom's hardware forums​

 

[ssmokeyy]

hwinfo shows under memory timing 931.20 MHz clock ratio 14 It's running at 1866. I have also installed corsair link and its showing the ram at 1866. I guess here is the big q. Does it really matter. This pc is for video editing. I have xeon e5-1660 v3 8 core 3 giga boost 3.5 giga. I'm using nvme ssd for main, storage, cache drives. all running at 3500 mgbytes speed. vega 64 Fe 16 giga ram card. Also I have corsair 32 gb quad channel setup. really the only slow spot right now is the 1866 part. The pc is a dell t5810 and I know it should have ecc memory I ordered 3 kits of it and non of them worked. Dell wanted 1200 bucks for 32gb kit from them and for a home video editing pc that's carry. When amd 3rd gen threadthreapper comes out I wouldn't mind looking into that system. truly I don't know if I need quad channel memory builds but all of my current builds have it. Second I use the high end chips for more lanes with out the higher lane count I could not run all these nvme drives and on this dell I need them since there plugged into the pcie slots thanks to supermicro dual x8 nvme cards. Really this just started out wanting to make home videos and try some youtube stuff has turned into this massive build and I should have built this pc from nothing but didn't know that until I spent the 800 on the dell t5810 part.

 

[Darkbreeze]

If HWinfo and Corsair link both show 1866mhz, and CPU-Z does as well, then I'd agree that's what it's running at.

Does the board you are using have the most recent BIOS version available for it installed? That might be something you want to check.

What exactly IS the board model? I'd recommend installing one of the memory kits, in which slots is anybody's guess since I don't know the board model and it's likely not a dual channel board, being instead triple or quad channel or higher, and then do a hard reset of the BIOS as follows.

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

Especially, but not only on, systems that have few BIOS options for memory settings, it is OFTEN necessary to reset the BIOS in order to get it to recognize new or different memory that runs at a higher speed or has different timings than what was used previously. I'd try it as there is nothing to lose by doing so.

 

[ssmokeyy]

Dell t5810 does not let u set xmp or anything with the memory. Tried the cmos test no fix. Only place it shows faster cmd so its weird that does reads the xmp chip.

 

[Darkbreeze]

What is the board model? It should be printed right directly on the motherboard.

 

[ssmokeyy]

I will post back on sunday. I'm out of town until than now.

 

[ssmokeyy]

Here is the motherboard pictures.

 

[Darkbreeze]

The specifications for that board say it only supports 2133mhz memory. It does not list anything higher.

 

[ssmokeyy]

I have 2133 memory in there but it only runs it as 1866. That's why im asking if there is some way to force xmp to run at 2133 or manual change it.

 

[Darkbreeze]

Can you install CPU-Z and take screenshots of the memory tab, and the SPD tab, with each stick selected from the drop down menu at the top left on the SPD tab. Post the screenshots here as follows:

How To - Detailed instructions on posting images on Tom's hardware.

Do NOT use Tinypic.com for image hosting as they are owned by Photobucket and are in the process of doing the same thing they did to account holders of Photobucket, which is to hold your images and account ransom, not allow album downloads and threaten the removal of all hosted account images...

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