How do I really sure if its hardware (motherboard and/or gpu) faulty?

[nguh]

Hi All,

I have several issue on a new build, fresh install windows 10. And still working to figure it out.
--

Issue :

1. Repeatedly BSOD. Mostly VIDEO SCHEDULER INTERNAL ERROR.
I upload the dump file in here.
https://www.dropbox.com/sh/d6cd1292etzp8sp/AACxWdTKzbDAA59q2v4jU-w8a?dl=0

Some other dump file were deleted accidentally after I installed AI suite (there were default setting to delete dump file). Watchdog.sys and dxgmms2.sys are two driver that keep appear on the error.

2. Windows keep automatically restarting itself. Sometimes caused by BSOD.

3. Windows freezing. Happened 2-5 minutes after logging in.

4. Sometime after BSOD, it restarted itself,then screen are garbled during BIOS. If I continue to Windows, it will face BSOD. I attached the image on the link below.
https://imgur.com/a/fLgO107

But, if I let the cpu turn off for several minutes then turn it on, the garbled screen are gone for max 2 hours. For the past 2 days, my desktop never run smoothly without any issue for more than 3 hours continuously.
--

Things I've try :

1. Uninstall then reinstall drivers (vga driver, chipsets, etc), using DDU then reinstall graphic driver, uninstall some software that might causing BSOD. Nothing works. Safeboot from usb boot installer no longer work. Maybe some file are corrupted.

2. memcheck, chkdsk, artifact check. Found nothing.

3. Reseating GPU card.

4. Switching monitor from GPU to on-board GPU. Garbled screen during bios is no longer there, but windows freezing or BSOD after it logging in.

5. Check the temp, nothing overheat.

6. Reset bios setting.

7. Update motherboard bios.
--

Things I'll try tomorrow:

1. Swapping hardware with my old desktop component.
Last week I test the gpu card (Asus GTX 970) on my old desktop. And it shows no issue. as well as giving stress load into it.

2. Re-install another version of windows 10.
--

Possibly reason :

1. Hardware faulty.
limited budget. I need to really make sure that it is hardware faulty before I buy another one.

2. Driver faulty.
But which one? and how to fix it? But it didnt explain garbled screen during bios.

3. OS faulty.
I'll figure it out tomorrow. But still it didnt explain the garbled screen.
--

My build are below.
Asus Prime Z270-A, i5-6600k, asus gtx 970, corsair vengeance 8gb 3200mhz, Masterwatt 650, ssd wd green 240gb

http://speccy.piriform.com/results/CnArfqD08xPBsgK55RtS1Sq

Because of the limited budget to build, some components (gpu, processor, mainboard, ssd) are second hand.

Im using my dekstop for work mainly; graphic design, video editing, and 3d modelling. Occasionally playing games on it.

Any advice or comment or possibly solution will be appreciated.
Thanks!

 

[nguh]

Update 1:
Been trying to swap the GPU Card, all seems normal. No more issue.

Next :
I'll reinstall the windows, then insert the GTX970. If then it show garbled screen during BIOS, I will conclude that it is gpu (hardware) faulty.

 

[nguh]

Update 2 :

1. Been trying to replace power cable. And it run smoothly for around 12 hours continuously.
But then, when I try to furmark, video scheduler internal error BSOD appear.

2. Reinstall windows 10 (different version).
Same BSOD, then when it restart, BIOS Screen garbled. But the screen were fine during login and run windows 10.
--

Next :

1. Trying several test again; stress load, fire strike. Meanwhile, I keep monitoring GPU temperature.
2. Reseating DDR memory.

 

[johnbl]

remove
\C:\Windows\system32\drivers\IOMap64.sys Wed Oct 22 17:52:12 2014
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
(asus gpu tweak utility) (most likely cause)

I would also remove cpu overclock tool (just in case)
C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\Drivers\IocDriver\64bit\iocbios2.sys Fri Sep 15 03:22:21 2017
(not likely cause because the cpu was underclocked (unless it was overheated))
(overheated cpu could cause garbled graphics, and the cpu would start to throttle down to reduce the heat)
Processor Version Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Processor Voltage 8bh - 1.1V
External Clock 100MHz
Max Speed 8300MHz
Current Speed 2700MHz
machine info:
BIOS Version 1302
BIOS Starting Address Segment f000
BIOS Release Date 03/15/2018
Manufacturer ASUSTeK COMPUTER INC.
Product PRIME Z270-A
Version Rev 1.xx

 

[nguh]

remove
\C:\Windows\system32\drivers\IOMap64.sys Wed Oct 22 17:52:12 2014
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
(asus gpu tweak utility) (most likely cause)

I would also remove cpu overclock tool (just in case)
C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\Drivers\IocDriver\64bit\iocbios2.sys Fri Sep 15 03:22:21 2017
(not likely cause because the cpu was underclocked (unless it was overheated))
(overheated cpu could cause garbled graphics, and the cpu would start to throttle down to reduce the heat)
Processor Version Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Processor Voltage 8bh - 1.1V
External Clock 100MHz
Max Speed 8300MHz
Current Speed 2700MHz
machine info:
BIOS Version 1302
BIOS Starting Address Segment f000
BIOS Release Date 03/15/2018
Manufacturer ASUSTeK COMPUTER INC.
Product PRIME Z270-A
Version Rev 1.xx

Hi John,

Thanks for replying.

After I have a fresh install, BSOD still there. Once.
I dont have Asus GPU Tweak and Intel Extreme Turning Utility on it actually.

Here below the dump file of the latest BSOD.
https://www.dropbox.com/s/ya2tlldnp9nv3kg/050518-5093-01.dmp?dl=0


--
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000005, The subtype of the bugcheck:
Arg2: ffffe58b6ba29000
Arg3: ffffe58b6ba40800
Arg4: 000000000000c3e4

 

[nguh]

Last Update :

Bought another GPU. It work well.

Last try before plugging in the new GPU, my desktop run quite well. Still not sure if my GPU broken, or driver faulty, or OS faulty.