How do I reset my MacBook Air to factory

[gamcalli60]

Command and R doesn't bring up Utilities to do so

 

[rgd1101]

MERGED QUESTION
Question from gamcalli60 : "Command r doesn't bring up the utilities"

I've tried and tried. When I hold the command an R at the same time it doesn't bring up utilities so that I can set to factory. MAC AIR

 

[reedo_43]

Hold them both down before you ever power it up and just wait for at least 20 seconds. Give it a shot.

 

[gamcalli60]

Hold them both down before you ever power it up and just wait for at least 20 seconds. Give it a shot.

 

[gamcalli60]

That didn't work either UGH