Built the computer in march 2020 and it worked fine up until this week, then it began restarting the whole system in the middle of a game (World of Warcraft, not anything stressful). Now it has declined to the point I cant even get into the motherboard bios, or at least cant SEE the bios. Monitor is getting no signal and my b450 tomahawk max motherboard is showing a red VGA LED... fans run (sometimes super loud on GPU on restart, sometimes normal) power is there, just no signal out the hdmi cable.
It was intermittent for a while that I could see the bios, now the thing just wont give any signal at all. I replaced the GPU with an old one I have (geforce GTX 950) and I got a notification that "something had changed" and it loaded me into the motherboard BIOS, then it would ONLY go to the bios every single restart.... but I DID at least get a signal to the monitor. The VGA led was still on with the geforce GPU installed, so i dont know how that works concerning my 5700XT having the same LED but no signal to the screen.
I noticed in the BIOS that it generally did not detect my m.2 drive, but then once or twice it did show up. No idea how to troubleshoot that.
I tried the 5700xt in both PCIe slots, neither worked or made any change. Tried 1 stick of ram, tried both, tried each separately. No change.
Cant get product support from MSI because the form requires information I cannot get since I cant get a signal to see it... very hesitant to retry the geforce GPU again because now that's the ONLY one i have and need it for the older computer I'm typing this up on now. Not like I can just go buy another GPU, they are out of stock everywhere and if they are available the price is 50-100%+++ more than retail. No onboard GPU so cant try that either just to see if there's a signal out.
System hardware that I know:
Radeon rx 5700xt mech OC
MSI tomahawk b450 max
ryzen 5 3600x
Ripjaws 3600 ram 16g x 2
Western digital 1 tb blue sv550 nvme SSD
Again, this has worked fine for 9 months and just recently started restarting the system randomly during GPU load and now quickly declined to the point I cant even see BIOS.
Any help appreciated, thanks!
It was intermittent for a while that I could see the bios, now the thing just wont give any signal at all. I replaced the GPU with an old one I have (geforce GTX 950) and I got a notification that "something had changed" and it loaded me into the motherboard BIOS, then it would ONLY go to the bios every single restart.... but I DID at least get a signal to the monitor. The VGA led was still on with the geforce GPU installed, so i dont know how that works concerning my 5700XT having the same LED but no signal to the screen.
I noticed in the BIOS that it generally did not detect my m.2 drive, but then once or twice it did show up. No idea how to troubleshoot that.
I tried the 5700xt in both PCIe slots, neither worked or made any change. Tried 1 stick of ram, tried both, tried each separately. No change.
Cant get product support from MSI because the form requires information I cannot get since I cant get a signal to see it... very hesitant to retry the geforce GPU again because now that's the ONLY one i have and need it for the older computer I'm typing this up on now. Not like I can just go buy another GPU, they are out of stock everywhere and if they are available the price is 50-100%+++ more than retail. No onboard GPU so cant try that either just to see if there's a signal out.
System hardware that I know:
Radeon rx 5700xt mech OC
MSI tomahawk b450 max
ryzen 5 3600x
Ripjaws 3600 ram 16g x 2
Western digital 1 tb blue sv550 nvme SSD
Again, this has worked fine for 9 months and just recently started restarting the system randomly during GPU load and now quickly declined to the point I cant even see BIOS.
Any help appreciated, thanks!