Question How long do Cable Modems last?

Icarus RunningGod

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Sep 10, 2014
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Our Zoom Modem is 6 years old. It is a modem/wifi router combo that I have a few smart TVs hardwired into the ethernet slots, along with a Linksys AC3200 Tri-Band Smart Wi-Fi Router that we use for the actual Wireless portion.

Lately we have been having Internet connectivity issues. Not sure if it is ISP related or hardware. Does it make sense to replace the oldest chain in the link and see if that helps?

if so, any recommendations?
 
Modem's fault is not the first thing I think of... does it tell you any error rates? getting consistent pings?

6190... I have one, running only 60 mbit and acceptable but tons of negative reviews on Amazon about "Puma defect." reviews maybe old and vendor may had "quietly" fix prob. Just be aware.
 

Icarus RunningGod

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Sep 10, 2014
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thanks all. for some reason, I didn't get any notifications of responses so apologies for the late acknowledgment. I'm leaning toward replacing my modem as suggested and want to get one with DOCSIS 3.1 for future proofing. I just wonder if that is overkill or not?
 

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