here is newegg's returns page:
http://kb.newegg.com/FAQ/ViewAll/1053
says standard processing time is 2-5 days.
the info on that page. otherwise, if that doesnt answer your question, call them. we don't work for newegg and we know don't the situation around your return.
http://kb.newegg.com/ContactUs/CallUs?channel=FL