How to download and install wia driver for scanner windows 8.1

artmiller

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Jan 6, 2014
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I have a Xerox 2400 flatbed scanner.

In Control Panel it tells me the device is working correctly and drivers are up to date. But when I try to scan a window pops up: You require a WIA driver.

I am using a Windows 8.1 64bit system.

Where can I find the driver -- and how do I install it?

In Services it tells me WIA is on Automatic. I have tried turning it off then back on without effect.

HELP!! It`s driving me crazy!
 
Well from what I could see on the Xerox site the latest drivers for that scanner ends with Vista. So for Windows 8.1 unless there are built in drivers for it you may be out of luck. At a certain point every piece of hardware stops being supported. And that scanner is so old it had Windows 98 drivers. You could try the Vista x64 drivers but I do not know if they would work at all with Windows 8.1 you can get them here http://www.xeroxscanners.com/en/uk/products/X2400/drivers.asp . But as I said I do not think they would work.