How to enable TPM? Goes back to Disabled

[SirMacke]

Just got the Asus 970 Pro Gaming.
Also got the TPM-chip.
Enabled it in UEFI but it won't stay Enabled.
TPM Support is set to Enabled
TPM State refuses to go Enabled, get Disabled after restart.

What have I missed?

 

[Calvin7]

That only works with supported operating systems.
Windows Vista or 7 Ultimate, Windows Vista or 7 Enterprise, Windows 8.1 Pro, Windows 8.1 Enterprise, or Windows 10 Pro or Windows Server 2008 R2.

 

[SirMacke]

I have Windows 8.1 Pro (x64)

That only works with supported operating systems.
Windows Vista or 7 Ultimate, Windows Vista or 7 Enterprise, Windows 8.1 Pro, Windows 8.1 Enterprise, or Windows 10 Pro or Windows Server 2008 R2.

 

[Calvin7]

Enable it again in BIOS. Exit BIOS and start Windows.

To start the TPM Initialization Wizard and turn on the TPM
1.Click Start, click All Programs, click Accessories, and then click Run.


2.Type tpm.msc in the Open box, and then press ENTER.


3.If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.

4.The TPM Management console is displayed.


5.In the Actions pane, click Initialize TPM. The TPM Initialization Wizard is started.
◦ If the TPM has never been turned on or is currently turned off, the TPM Initialization Wizard displays the Turn on the TPM Security Hardware page. Read the instructions on this page.

◦ If the TPM is already turned on, the TPM Initialization Wizard displays the Create the TPM owner password page.

Step 2: Set ownership of the TPM.


1.On the Create the TPM owner password page, click Automatically create the password (recommended).


2.In the Save your TPM owner password dialog box, click Save the password.

3.Click Initialize (process takes a few minutes).

4.Click Close. (tip: don't lose password)

 

[SirMacke]

Already problem on 1.
Enabled, save and Exit.
It is disabled.
Even if I ignore that, I cannot initialize it, it cannot be found.

Enable it again in BIOS. Exit BIOS and start Windows.

To start the TPM Initialization Wizard and turn on the TPM
1.Click Start, click All Programs, click Accessories, and then click Run.


2.Type tpm.msc in the Open box, and then press ENTER.


3.If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.

4.The TPM Management console is displayed.


5.In the Actions pane, click Initialize TPM. The TPM Initialization Wizard is started.
◦ If the TPM has never been turned on or is currently turned off, the TPM Initialization Wizard displays the Turn on the TPM Security Hardware page. Read the instructions on this page.

◦ If the TPM is already turned on, the TPM Initialization Wizard displays the Create the TPM owner password page.

Step 2: Set ownership of the TPM.


1.On the Create the TPM owner password page, click Automatically create the password (recommended).


2.In the Save your TPM owner password dialog box, click Save the password.

3.Click Initialize (process takes a few minutes).

4.Click Close. (tip: don't lose password)

 

[SirMacke]

Hm, what does the text on the right mean really?

 

[SirMacke]

So now I have reinstalled Windows 8.1 Pro.
I have reset BIOS/UEFI by removing battery for a period --> Load Defaults.
Changed every option about Secure Boot and TPM I can find.

But Windows does not detect the TPM.
In the pic above you can see that TPM Support = Enabled but further down it says SUPPORT TURNED OFF.
I have on idea how to proceed with this.

 

[SirMacke]

Solved!
TPM must be 1.2, not 2.0
Got a 1.2 and now it works.

 

[robertymhaas]

Hi SirMacke,

I'm facing the same issue with same motherboard. Bought a TPM R2.0 and unable to activate TPM State in Bios. However searching online cannot find a TPM 1.2 version. Where did you buy yours or are they completely phases out?

Thank you,
Robert