How to fix my internal hardrive?

[reko91]

I have a 1TB Seagate Barracuda internal harddrive. I've had this for almost 2 years so there's no warranty left but when I've placed the harddrive in to my computer case i must have connected it incorrectly as the connecting port has bent and snapped inside the connector. Hard to explain as I'm not good with the terminology of the parts but I'll attach pictures which will show you whats up.

Basically my computer wont run from the harddrive anymore and i think this is the problem (not connecting properly). I assume i need a new harddrive but i need to get the data off the old one onto a new one. Because the piece has snapped off the harddrive connector and not the wires' connector I don't know how I'd reconnect the harddrive to my computer to get the data off (

Help ?

 

[Sammyjo20]

Are you able to take out the other end that snapped off out of the PSU connector and then put it back on? Try using some needle-nose pliers.

If you can't, I would send it to Seagate for repair.

- Sam

 

[reko91]

Are you able to take out the other end that snapped off out of the PSU connector and then put it back on? Try using some needle-nose pliers.

If you can't, I would send it to Seagate for repair.

- Sam

Ill give it a go, i doubt it will attach back on. What situation would i be in if i sent it back ? I mean cost wise and will I lose any data ? Thanks for the reply

 

[Sammyjo20]

Are you able to take out the other end that snapped off out of the PSU connector and then put it back on? Try using some needle-nose pliers.

If you can't, I would send it to Seagate for repair.

- Sam

Ill give it a go, i doubt it will attach back on. What situation would i be in if i sent it back ? I mean cost wise and will I lose any data ? Thanks for the reply

You would send it off to them because it could be a loose plug. They would probably put a new one on there and then send you back. I will look at repair prices for you And you're welcome.

- Sam

 

[Sammyjo20]

Here is their site for data recovery:

http://www.seagate.com/gb/en/services-software/seagate-recovery-services/recover/

Just select "In-Lab Recovery" and select "Get a quote" and they should give you a price

- Sam

 

[reko91]

Here is their site for data recovery:

http://www.seagate.com/gb/en/services-software/seagate-recovery-services/recover/

Just select "In-Lab Recovery" and select "Get a quote" and they should give you a price

- Sam

Nice, thank you. Appreciate your effort. I managed to pull out the broken piece out of the connector (see attached image). Looks like i have to send it back as it doesn't connect at all Ill take a look at the data recovery links you have found, thanks again

 

[Sammyjo20]

That's a shame. Luckily for you though, Seagate Barracuda 1tb's are only about £40 on Amazon!

http://www.amazon.co.uk/gp/product/B006BRBSE8?keywords=seagate%20barracuda%201tb&qid=1429467481&ref_=sr_1_1&sr=8-1

- Sam

 

[reko91]

That's a shame. Luckily for you though, Seagate Barracuda 1tb's are only about £40 on Amazon!

http://www.amazon.co.uk/gp/product/B006BRBSE8?keywords=seagate%20barracuda%201tb&qid=1429467481&ref_=sr_1_1&sr=8-1

- Sam

Yeah quite cheap arent they, its how to get the data back im worried about. On the Seagate site you pointed me to it says its going to cost £49.00 Engagement Fee & £363.40 Recovery Fee but '' RECOVERY FEE DEDUCTED AUTOMATICALLY ON SUCCESSFUL RECOVERY ''. Does that mean I'll have to pay just over £400 but ill get the £365 back when they're done ? Why do they need that ?

 

[Sammyjo20]

Oh that's cheeky of them! It's probably a safety deposit thing but they are really ripping you off there. Is there a local PC store near you that do repairs?

- Sam

 

[reko91]

Oh that's cheeky of them! It's probably a safety deposit thing but they are really ripping you off there. Is there a local PC store near you that do repairs?

- Sam

Yeah i have a friend that knows a lot more about hardware than I do, so i'll get in touch with him. Thanks again )

 

[Sammyjo20]

You're welcome.

I would agree. Anything would help. Will the PSU connector work at all with the broken, loose end on it? It might just be enough to get it spinning.

 

[reko91]

You're welcome.

I would agree. Anything would help. Will the PSU connector work at all with the broken, loose end on it? It might just be enough to get it spinning.

when i turned the computer on, and took the harddrive out (still connected) i felt that the discs were spinning so power was getting to it, but the OS couldnt boot from it for some reason :/ any ideas ?

 

[Sammyjo20]

I'm not too sure just yet, just refresh me, Why did you take the drive out in the first place?

- Sam

 

[fzabkar]

Actually a repair would be very easy if you were reasonably adept with a soldering iron.

You don't need to reattach the SATA power connector. Instead you only need to hardwire a legacy Molex connector to the board's +12V, 5V and Ground pins. Your local TV/AV repair shop should be able to handle this.

http://pinouts.ru/Power/BigPower_pinout.shtml
http://pinouts.ru/Power/sata-power_pinout.shtml

 

[reko91]

I'm not too sure just yet, just refresh me, Why did you take the drive out in the first place?

- Sam

Few months ago i put an old harddrive in to my case and noticed the connection to my main harddrive was broken. Plugged it back in and was still working. So, stupidly, I forgot about replacing it and now its decided to stop booting from it. So I took it out and remembered about the fault.