S Speedcobra Commendable May 8, 2016 4 0 1,510 May 8, 2016 #1 How to fix the broken USB port from my Seagate 2TB Backup Plus Portable Drive. All of a sudden something went wrong and when I pulled the USB cable out of the port, the connector inside the drive went out also. Any help?
How to fix the broken USB port from my Seagate 2TB Backup Plus Portable Drive. All of a sudden something went wrong and when I pulled the USB cable out of the port, the connector inside the drive went out also. Any help?
Phillip Corcoran Titan Moderator Sep 7, 2013 25,977 860 120,140 May 8, 2016 #2 Check if it's still under warranty here: http://support.seagate.com/customer/en-GB/warranty_validation.jsp If it is, go here and fill in return form (UK customers only): http://www.seagate.com/gb/en/support/warranty-and-replacements/ For non-UK customers, click the link (United Kingdom) at bottom-left of page, then choose your country. Upvote 0 Downvote
Check if it's still under warranty here: http://support.seagate.com/customer/en-GB/warranty_validation.jsp If it is, go here and fill in return form (UK customers only): http://www.seagate.com/gb/en/support/warranty-and-replacements/ For non-UK customers, click the link (United Kingdom) at bottom-left of page, then choose your country.
S Speedcobra Commendable May 8, 2016 4 0 1,510 May 8, 2016 #3 Not anymore. And I also have tons of files on it and cannot even return it. Thanks Phillip. Upvote 0 Downvote
S Speedcobra Commendable May 8, 2016 4 0 1,510 May 13, 2016 #5 What a stupid answer. When the basic thing is to take out the memory, buy an enclosure and put it on. Upvote 0 Downvote
What a stupid answer. When the basic thing is to take out the memory, buy an enclosure and put it on.