How to get better ping through your ISP

[DenAns]

So people have been telling me that to get the low ping you want, contact your Internet Service Provider. And I'm just wondering on how does that work?

 

[Beezy]

well pings are just the time between requesting something and when you receive it. Kinda like going to the search bar and typing google, your ISP goes and gets 'google' for you, and sends it back to you for loading on your browser. This is largely dependent on the quality of your lines that your ISP has laid out etc, mostly out of your hands. If you complain to the ISP that your pings are not good, maybe they can do something about it...maybe not.

 

[DenAns]

well pings are just the time between requesting something and when you receive it. Kinda like going to the search bar and typing google, your ISP goes and gets 'google' for you, and sends it back to you for loading on your browser. This is largely dependent on the quality of your lines that your ISP has laid out etc, mostly out of your hands. If you complain to the ISP that your pings are not good, maybe they can do something about it...maybe not.

But I have searched about people getting their ping lowered and they're talking bout getting better internet. I seen this one Minecraft YouTuber that gets 20 ping to every US server and he talked about getting better internet, meaning talking to his ISP. So really there is a chance they will help me?

 

[Beezy]

well pings are just the time between requesting something and when you receive it. Kinda like going to the search bar and typing google, your ISP goes and gets 'google' for you, and sends it back to you for loading on your browser. This is largely dependent on the quality of your lines that your ISP has laid out etc, mostly out of your hands. If you complain to the ISP that your pings are not good, maybe they can do something about it...maybe not.

But I have searched about people getting their ping lowered and they're talking bout getting better internet. I seen this one Minecraft YouTuber that gets 20 ping to every US server and he talked about getting better internet, meaning talking to his ISP. So really there is a chance they will help me?

yeah there is a chance, and it can not hurt to try. Im sure most ISPs give consumers a bit less than they pay for (unless they complain) or at least that has been my experience in the past, so give them a ring and see whats up. No one said it would be free, either. You may have to pay for a better package to get access to more quality service (depends on your ISP and their business practices).

You may look into switching providers if your current cant help?

 

[DenAns]

well pings are just the time between requesting something and when you receive it. Kinda like going to the search bar and typing google, your ISP goes and gets 'google' for you, and sends it back to you for loading on your browser. This is largely dependent on the quality of your lines that your ISP has laid out etc, mostly out of your hands. If you complain to the ISP that your pings are not good, maybe they can do something about it...maybe not.

But I have searched about people getting their ping lowered and they're talking bout getting better internet. I seen this one Minecraft YouTuber that gets 20 ping to every US server and he talked about getting better internet, meaning talking to his ISP. So really there is a chance they will help me?

yeah there is a chance, and it can not hurt to try. Im sure most ISPs give consumers a bit less than they pay for (unless they complain) or at least that has been my experience in the past, so give them a ring and see whats up. No one said it would be free, either. You may have to pay for a better package to get access to more quality service (depends on your ISP and their business practices).

You may look into switching providers if your current cant help?

Yeah thanks for that, right now I'm with Shaw (I live in Calgary Alberta Canada) and I am thinking about switching to Telus, because people say its better, but I hear Telus also has issues where the wifi goes out sometimes...

 

[Sergeant_Sneaky]

But I have searched about people getting their ping lowered and they're talking bout getting better internet. I seen this one Minecraft YouTuber that gets 20 ping to every US server

20 ping to everywhere in the US isn't really possible, I'd expect at least 50+ ping from one side to the other, maybe he lives in the center of the US. The only way you're really going to improve your ping is by going from copper to fibre, upgrading your package may give you more speed but won't usually give you a decrease in ping.

 

[Beezy]

well pings are just the time between requesting something and when you receive it. Kinda like going to the search bar and typing google, your ISP goes and gets 'google' for you, and sends it back to you for loading on your browser. This is largely dependent on the quality of your lines that your ISP has laid out etc, mostly out of your hands. If you complain to the ISP that your pings are not good, maybe they can do something about it...maybe not.

But I have searched about people getting their ping lowered and they're talking bout getting better internet. I seen this one Minecraft YouTuber that gets 20 ping to every US server and he talked about getting better internet, meaning talking to his ISP. So really there is a chance they will help me?

yeah there is a chance, and it can not hurt to try. Im sure most ISPs give consumers a bit less than they pay for (unless they complain) or at least that has been my experience in the past, so give them a ring and see whats up. No one said it would be free, either. You may have to pay for a better package to get access to more quality service (depends on your ISP and their business practices).

You may look into switching providers if your current cant help?

Yeah thanks for that, right now I'm with Shaw (I live in Calgary Alberta Canada) and I am thinking about switching to Telus, because people say its better, but I hear Telus also has issues where the wifi goes out sometimes...

not sure what wifi has to do with the ISP, if youre getting stable connection, then wifi going out is a router problem (probably the one they provide you with) in which case you could always use your own wireless router with the provided modems given to you by your ISP. I would still try to plead with your current provider, maybe they can route your traffic differently than they are now -- while ping is really dependent on distance between point A and B, there are some factors in the ISP hands that can affect it overall (think of it like load balancing).

 

[Barty1884]

Yeah thanks for that, right now I'm with Shaw (I live in Calgary Alberta Canada) and I am thinking about switching to Telus, because people say its better, but I hear Telus also has issues where the wifi goes out sometimes...

Just saw this now. I switched from Shaw to Telus in November. Definitely better/cheaper plans available via Telus (and if their Internet 100 is available in your area, even better). Call them to see if it is available to you though, the website said it wasn't for me in Chaparral.....but it was.

As an example of my regular (via AC Wifi) speeds: http://www.tomshardware.com/answers/id-2876946/telus-100-calgary.html

*EDIT* sorry, I came to comment that I've had no outages or even dropped wifi signal (that I've noticed anyway) in the couple of months since I moved. Fairly comparable to Shaw regarding consistancy/reliability.

 

[Barty1884]

Yeah thanks for that, right now I'm with Shaw (I live in Calgary Alberta Canada) and I am thinking about switching to Telus, because people say its better, but I hear Telus also has issues where the wifi goes out sometimes...

Just saw this now. I switched from Shaw to Telus in November. Definitely better/cheaper plans available via Telus (and if their Internet 100 is available in your area, even better). Call them to see if it is available to you though, the website said it wasn't for me in Chaparral.....but it was.

As an example of my regular (via AC Wifi) speeds: http://www.tomshardware.com/answers/id-2876946/telus-100-calgary.html