How to properly install the latest AMD graphics driver?

[Tyler625]

I have recently purchased Battlefield 4, when I launch it tells me I should update my drivers to the newest version. At first I ignored it because I didn't think I would get any problems but after my PC started crashing with a BAD_POOL_CALL error while the server I was on switched maps, I decided to update them, but I can't figure out how to do it... I followed the instructions at

http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx#Win8
and
http://support.amd.com/en-us/kb-articles/Pages/GraphicsDriverInstallationInstructionforMicrosoftWindows7.aspx

step by step... when I use the AMD driver autodetect, it tells me that it is installing version 14.4(14-4-mobility-win7-win8-win8. 1-64-dd-ccc-whql.exe) but when it finishes and I go to device manager > display adapters > AMD radeon HD 7900 series > properties > driver, windows tells me that my driver version is still the outdated 9.2.0.0, and battlefield still tells me that my driver version isn't right, and I still crash from a BAD_POOL_CALL error when switching maps... what am I doing wrong? How do I get the right driver version installed on to my PC?

 

[Suztera]

If you have a desktop graphic card, you should use this driver:
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64#amd-catalyst-packages
The one you download is for laptops. If it has the word mobility, it is most likely not for desktop products.
AMD Auto detect is kinda buggy. I wouldn't recommend using it really. Just manually check what driver you need. If you're not sure, you can ask here.

 

[Tyler625]

Suztera, I've finished downloading that driver, but the same problems persist... I'm still being told I have the wrong version but I know for a fact that I've installed the right one... I just think that it isn't 'activating' it... maybe the uninstall isn't working properly? Here is a screenshot of the error:

http://snag.gy/lWYxs.jpg

 

[Suztera]

Did you uninstall your previous drivers?
I normally use this utility to clean uninstall my drivers. It has never failed me.: http://www.guru3d.com/files_details/display_driver_uninstaller_download.html
You should boot into Safe mode as it is recommended. You can open it in Windows first and it will ask you to boot into safe mode. You just need to click yes. Choose AMD as the one to uninstall and select the option to clean and restart.

After uninstalling, try again to install the 14.4 drivers.

 

[Tyler625]

Ok, that fixed it! Thanks so much for the help!