Question How to recover data from Asus Hypercard

[dujuarez]

I have an Asus Hypercard installed with Samsung 960 Pro Series - 2TB PCIe NVMe - M.2 Internal SSD. It was formatted for RAID and became my Crive. It crashed and now I would like to
know if it is possible to recover the data?

 

[rgd1101]

raid 0 or raid 1?
where the backup?

 

[USAFRet]

Well, you recover from the backup you made before this happened.

Since that apparently does not exist...we need some details.
RAID? What type?

 

[dujuarez]

raid 0 or raid 1?
where the backup?

RAID 1, no backup.

 

[USAFRet]

RAID 1, no backup.

A RAID 1 requires 2x drives.

Need some more details on this config.

 

[dujuarez]

A RAID 1 requires 2x drives.

Need some more details on this config.

How to I go about inserting Jpgs? When I try, it looks like I need to provide an URL?

 

[USAFRet]

How to I go about inserting Jpgs? When I try, it looks like I need to provide an URL?

Upload your pic to imgur.com, post the link here.
You do not have to create an account there.

 

[dujuarez]

https://imgur.com/a/Z2QvUHK

View: https://imgur.com/a/Z2QvUHK

 

[USAFRet]

OK...thats the setup from the user manual.

What motherboard?
What drive(s) are involved?
Why the Hypercard?

What, exactly, died? The drive, the Hypercard, something else?

 

[dujuarez]

Asus ROG Rampage VI Extreme.
The only drive was my Asus Hypercard.
Trying to the faster access speed for C: Drive
After receiving tech support from Asus the computer was no longer able to boot to Windows 10. When I tried to get higher level of
support I was told that because of the age of the motherboard that wouldn't be possible. And I don't believe they have paid tech support.
When I looked at the BIOS I couldn't find Windows Boot Manager. It was no longer an option.

 

[USAFRet]

Asus ROG Rampage VI Extreme.
The only drive was my Asus Hypercard.
Trying to the faster access speed for C: Drive
After receiving tech support from Asus the computer was no longer able to boot to Windows 10. When I tried to get higher level of
support I was told that because of the age of the motherboard that wouldn't be possible. And I don't believe they have paid tech support.
When I looked at the BIOS I couldn't find Windows Boot Manager. It was no longer an option.

A "RAID 1", even if properly configured with 2 or more storage devices, does not give you higher speeds.

The HyperCard is not a "drive".

ASUS USA

ASUS is a leading company driven by innovation and commitment to quality for products that include notebooks, netbooks, motherboards, graphics cards, displays, desktop PCs, servers, wireless solutions, mobile phones and networking devices. ASUS ranks among BusinessWeek’s InfoTech 100 for 12...

www.asus.com

"After receiving tech support from Asus the computer was no longer able to boot to Windows 10. "
What did the Asus tech support do?

 

[dujuarez]

I forgot to mention that since I wasn't able to boot to Windows due to the Hypercard and Windows Boot Manager showing up in the BIOS.
I installed a HDD and got the computer going. When I reinstalled the Hypercard into the computer, I was able to go to disk manager and see the
four individual NVMe m.2.

 

[USAFRet]

I forgot to mention that since I wasn't able to boot to Windows due to the Hypercard and Windows Boot Manager showing up in the BIOS.
I installed a HDD and got the computer going. When I reinstalled the Hypercard into the computer, I was able to go to disk manager and see the
four individual NVMe m.2.

Oh...so you have 4x of these drives?

This is what I meant by "more details".

 

[dujuarez]

Yes, I'm sorry. There are four SSDs attached to the Asus Hypercard. I understand that the Hypercard is not a drive. After setting up RAID in BIOS, I then installed my Windows 10 onto the Hypercard as my C: Drive.

 

[USAFRet]

Yes, I'm sorry. There are four SSDs attached to the Asus Hypercard. I understand that the Hypercard is not a drive. After setting up RAID in BIOS, I then installed my Windows 10 onto the Hypercard as my C: Drive.

So thats sort of the point of a RAID 1...if any of the drives were to die, the other(s) still have the data and are accessible.
Mirrored.

Unless the RAID controller dies.

Which seems to be the case here.
And why there should have been an actual real backup.

 

[dujuarez]

When you say the RAID Controller are you talking about the Hypercard?

 

[USAFRet]

When you say the RAID Controller are you talking about the Hypercard?

Yes.

 

[dujuarez]

If the RAID Controller is not working, do you think that with another RAID Controller I might be able recover my data?

 

[rgd1101]

how did you use 4 disk for raid 1? which is mirrored, which mean each one have the same data.

 

[USAFRet]

how did you use 4 disk for raid 1? which is mirrored, which mean each one have the same data.

RAID 1 can have as many drives as you desire. 2 or more.

But...a RAID 1 with 4x drives, 2TB each == a 2TB RAID 1 array. Throwing away 75% of the total capacity, for no good reason.

 

[USAFRet]

If the RAID Controller is not working, do you think that with another RAID Controller I might be able recover my data?

I wouldn't count on it. Another one of the same model, maybe.