how to remove a virus called ''IBIS.WebSearch Toolbar''

saif_1996

Honorable
Jul 24, 2013
297
0
10,790
i was downloading some stuff in the internet that i needed and then used pc cleaner pro to scan for any virus that might of gotten and come to find out only problem was the IBIS.websearch

i tried to remove it but it wont go pc cleaner pro tells me it cleaned it but when i scan again it still there?

how do i remove it without downloading other anti-viruses programs?
 
Solution
Download the free version here (http://www.malwarebytes.org/). Update the definitions using the update feature. I suggest booting to safe mode and run a full system scan. Anything it finds goes into "Quarantine". Open that tab and delete whatever is there. Re-boot into normal mode and go to control panel/system/system protection/system restore. Delete the existing restore points. Run a full system scan in normal boot mode. If it comes back clean, go back to system restore and create a restore point. I suggest this because it is usual for these types of malware to get written to a restore point as well as the running system. Then if you use the restore point you restore the malware. Also some of then can re-install from the restore point...

Dogsnake

Distinguished
Download the free version here (http://www.malwarebytes.org/). Update the definitions using the update feature. I suggest booting to safe mode and run a full system scan. Anything it finds goes into "Quarantine". Open that tab and delete whatever is there. Re-boot into normal mode and go to control panel/system/system protection/system restore. Delete the existing restore points. Run a full system scan in normal boot mode. If it comes back clean, go back to system restore and create a restore point. I suggest this because it is usual for these types of malware to get written to a restore point as well as the running system. Then if you use the restore point you restore the malware. Also some of then can re-install from the restore point without it being used. Tricky buggers. Once this is done READ THIS (http://www.pchell.com/support/ibiswebsearch.shtml). Follow the instructions and download and run Hijak This (free). Run the scan to make sure Malwarebytes got it all. No removal tool is perfect so something may be left over. GL
 
Solution

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