How to resolve cyclic redundancy check in external hard disk?

[neers13]

I am unable to initialize my new external hard disk drive WD 500GB, each time i get the message DATA ERROR: CYCLIC REDUNDANCY CHECK.....PLEASE HELP ME...THE DISK APPEARS IN DISK MANAGEMENT BUT NOT IN MY COMPUTER...CANNOT ACCESS IT AT ALL... IS MY NEW EXTERNAL HDD DEAD ALREADY? PLEASE HELP

 

[Hawkeye22]

It won't appear in my computer until it's properly initialized and has a drive letter. As far as I know, CRC errors aren't fixable. You might want to try the drive in a different enclosure or mount it internally. If you can't do those, you might want to try a different USB or Esata port and see if it makes a difference.

Also, before you try those, download WD's data lifeguard utility and have it check the drive.