"when you pc is on an running windows os do you see in computers folder the hard drive of Ubuntu, if not have you tried the computer management. to see if the Hard Drive is shown there"
I don't see the Ubuntu drive in the Windows "My Computer" folder. I've can see the drive computer management/disk management, but when I try to assign it a drive "letter" it doesn't allow it. The option to assign it a drive letter is greyed out, and my only options are to delete the drive or make it a dynamic drive. I think making it a dynamic drive would allow me to assign it a letter, and then it would show the drive in the "My Computer" folder. However, if I try to make it a dynamic drive, I get an error saying the drive doesn't have enough free space, which doesn't make sense because it's a 500gb SSD and all it has on it is the Ubuntu operating system and a few extra programs.