How to stop integrated graphics card from turning off

[Iceman96051]

So my computer is running 3 monitors at the moment and a VR headset. I have 2 of the monitors and the VR headset hooked up to my dedicated graphics card and my TV (or 3rd monitor) hooked up to my integrated. It works just fine most the time as long as I turn off my TV before I use the VR headset but my integrated graphics card just seems to shut itself off when my computer goes into sleep mode.

This causes both of my monitor to flicker to black up until my computer bluescreens (some kind of video error) if I try to turn the TV on after the computer wakes up. Restarting the computer does turn the card back on and causes everything to work fine again up until the card switches itself off again when the computer goes to sleep.

Is there any option to fix this? I've gone into device manager and it still shows up in that list and shows up as enabled but I don't have any options to bring up intel graphics manager (or whatever it's called) on the desktop. So I'm going to guess it turns itself off but it only seems to turn itself on when the computer restarts or else it bluescreens if I turn my TV on.

 

[jaslion]

So my computer is running 3 monitors at the moment and a VR headset. I have 2 of the monitors and the VR headset hooked up to my dedicated graphics card and my TV (or 3rd monitor) hooked up to my integrated. It works just fine most the time as long as I turn off my TV before I use the VR headset but my integrated graphics card just seems to shut itself off when my computer goes into sleep mode.

This causes both of my monitor to flicker to black up until my computer bluescreens (some kind of video error) if I try to turn the TV on after the computer wakes up. Restarting the computer does turn the card back on and causes everything to work fine again up until the card switches itself off again when the computer goes to sleep.

Is there any option to fix this? I've gone into device manager and it still shows up in that list and shows up as enabled but I don't have any options to bring up intel graphics manager (or whatever it's called) on the desktop. So I'm going to guess it turns itself off but it only seems to turn itself on when the computer restarts or else it bluescreens if I turn my TV on.

You are not supposed to be able to use both at a time. I don't know how you are able to do this but I recommend you just use the ports on the graphics card as using both can only result into problems. This is why it blue screens as it fixes itself on a hardware level by turning the igpu off but once the software asks for a device that cannot be activated it crashes.

 

[t53186]

Well when your computer goes to sleep it powers down most or the motherboard, including integrated graphics, so chances are you are stuck with whats happening. I have to ask, why use sleep at all? why not power off completely?

 

[SgtScream]

List your specs.

 

[Iceman96051]

List your specs.

I7 4790k, GTX 1080, 16 GB of Ram, Windows 10, and a H97M Pro 4 (motherboard). Not sure if you would really need anything else or not.

 

[Iceman96051]

So my computer is running 3 monitors at the moment and a VR headset. I have 2 of the monitors and the VR headset hooked up to my dedicated graphics card and my TV (or 3rd monitor) hooked up to my integrated. It works just fine most the time as long as I turn off my TV before I use the VR headset but my integrated graphics card just seems to shut itself off when my computer goes into sleep mode.

This causes both of my monitor to flicker to black up until my computer bluescreens (some kind of video error) if I try to turn the TV on after the computer wakes up. Restarting the computer does turn the card back on and causes everything to work fine again up until the card switches itself off again when the computer goes to sleep.

Is there any option to fix this? I've gone into device manager and it still shows up in that list and shows up as enabled but I don't have any options to bring up intel graphics manager (or whatever it's called) on the desktop. So I'm going to guess it turns itself off but it only seems to turn itself on when the computer restarts or else it bluescreens if I turn my TV on.

You are not supposed to be able to use both at a time. I don't know how you are able to do this but I recommend you just use the ports on the graphics card as using both can only result into problems. This is why it blue screens as it fixes itself on a hardware level by turning the igpu off but once the software asks for a device that cannot be activated it crashes.

I thought that originally as well but I have no other issues with doing it besides when the computer goes into sleep mode and doesn't turn the integrated card on. My temperatures don't spike, my usage doesn't spike, my fans are fine, and my audio/video are just fine so I honestly don't see a reason not to do it. Doesn't seem like it harms anything.

 

[Iceman96051]

Well when your computer goes to sleep it powers down most or the motherboard, including integrated graphics, so chances are you are stuck with whats happening. I have to ask, why use sleep at all? why not power off completely?

Mostly because I end up using my speaker set to listen to music at night and use it as an alarm clock in the morning. Neither of those work too well if it's turned off.

 

[SgtScream]

WHat bios version is your motherboard on? The latest is version 2.10

 

[Iceman96051]

WHat bios version is your motherboard on? The latest is version 2.10

Pretty sure it's 2.0. Do you think updating it would fix it or give an option to fix it? It seems the issue is just the computer not wanting to turn the integrated card back on when woken up; I haven't seen any issues with it reading both cards at once besides that.

 

[SgtScream]

It might, and a call to asrock would be a good idea to ask them if the bios update doesn't resolve your issue.

 

[Iceman96051]

For anybody curious, it seems that making sure the TV is on before waking the computer up fixes this. Looking back at it, this actually makes quite a bit of sense since the TV has no standby and nothing else uses my on-board graphics card besides my TV. I'm just going to guess my PC detected no reason to turn the onboard on when waking up and I think after that point it can't turn on without a restart or having it to go back to sleep again.