How to undo a Firmware Update on a Razer Blackwidow 2013 Keyboard.

[JimF_35]

How do you undo a Firmware Update on a Razer Blackwidow 2013 Keyboard?

I did a Windows Update and one of the suggest updates was one for my keyboard. I did it and it installed a Razer Synapse system on my computer. It in turn updated my firmware. Now it keeps running macros at random unless I go into Gamer Mode and even then the G,H,A,T, 9 and 3 do not work which insidently are the keys that are Macroing.

I tried to download version 1.08 which was the version that worked before but when I run it it says that my keyboard is not attached.

I tried holding the FN key when plugging it in to put it in bootloader mode but it still does not work.

Any help would be great.

 

[Karsten75]

contact Razer Customer support? or see if they have updates on their website.

 

[JimF_35]

I finally got an answer from Razer....

Thank you for your email and as for your issue please be advised to try updating the firmware of the keyboard by following the link provided below and revert back to us the findings if the same issue still persists and we will be happy to assist you further.

http://rzr.to/YjBVq

Thank you and have a nice day.



Best Regards,
Jack R.
Razer - Tier 1

I hope this helps others who have had the same problem.

 

[JimF_35]

contact Razer Customer support? or see if they have updates on their website.

I did contact them before I made this post. I did not get an answer for 3 days and is the reason I posted. Thanks any ways.