How to unstick/unfreeze/unlock my reader on my Seagate external drive thin 1TB

[etc_iam]

Is stuck/locked/frozen all the same issue, with regard to my Seagate external hard drive that I can or retrieve my data from?

 

[seagate_surfer]

etc_iam, hw do you know your drive is like that? Did you open it? Hopefully not as this could damage the drive more and make retrieving your info almost impossible and very expensive. If you have not opened it, try it on another computer to see if you get the same problem. If you do, then contact support here.

 

[etc_iam]

etc_iam, hw do you know your drive is like that? Did you open it? Hopefully not as this could damage the drive more and make retrieving your info almost impossible and very expensive. If you have not opened it, try it on another computer to see if you get the same problem. If you do, then contact support here.

Speaking to computer professionals, they used the terms stuck, frozen, locked,,, are all these terms used for the same issue?

 

[etc_iam]

Speaking to computer professionals, they used the terms stuck, frozen, locked,,, are all these terms used for the same issue?

 

[seagate_surfer]

etc_iam, OK, then must be that the heads are stuck. If you need your data, do not open the drive. Take it to a professional recovery service.