HP 4000 Paper Jam

[Guest]

Archived from groups: comp.periphs.printers (More info?)

We were given an aging HP 4000 to
get to work and if not, to discard.

When I power it on, I get a:

13.1 Paper Jam
Please open all feed trays...

I cannot find any paper caught in
either feed tray. Is there somewhere
else that a 13.1 flags? I have had
problems with 5MP's stuffing paper in
strange places. Is this along those lines?

Thanks in advance
john slimick
slimick@pitt.edu

 

[Tony]

Archived from groups: comp.periphs.printers (More info?)

John Slimick <slimick@warren.upb.pitt.edu> wrote:
>We were given an aging HP 4000 to
>get to work and if not, to discard.
>
>When I power it on, I get a:
>
> 13.1 Paper Jam
> Please open all feed trays...
>
>I cannot find any paper caught in
>either feed tray. Is there somewhere
>else that a 13.1 flags? I have had
>problems with 5MP's stuffing paper in
>strange places. Is this along those lines?
>
>Thanks in advance
>john slimick


John
If this happens at power on (?) then most likely there is a small piece of
paper, could be really tiny, caught in one of the sensors. This error is "Paper
late to fuser" normally happens while printing.
Take out the toner cartridge, look at the long horizontal roller (transfer
charge roller) but keep your fingers off it (easily contaminated), rotate it
using the small (blue?) roller at the left end and see if there is a bit of
paper poking out. Try that first.....if the error only occurs when you try to
print then there are other probabilities. Please advise.
Tony
>slimick@pitt.edu

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

>
> John
> If this happens at power on (?) then most likely there is a small piece of
> paper, could be really tiny, caught in one of the sensors. This error is "Paper
> late to fuser" normally happens while printing.
> Take out the toner cartridge, look at the long horizontal roller (transfer
> charge roller) but keep your fingers off it (easily contaminated), rotate it
> using the small (blue?) roller at the left end and see if there is a bit of
> paper poking out. Try that first.....

No paper there. Other suggestions?

> if the error only occurs when you try to
> print then there are other probabilities. Please advise.
> Tony
>>slimick@pitt.edu
>

thanks
john slimick
slimick@pitt.edu

 

[Tony]

Archived from groups: comp.periphs.printers (More info?)

John Slimick <slimick@warren.upb.pitt.edu> wrote:
>>
>> John
>> If this happens at power on (?) then most likely there is a small piece of
>> paper, could be really tiny, caught in one of the sensors. This error is
>>"Paper
>> late to fuser" normally happens while printing.
>> Take out the toner cartridge, look at the long horizontal roller (transfer
>> charge roller) but keep your fingers off it (easily contaminated), rotate it
>> using the small (blue?) roller at the left end and see if there is a bit of
>> paper poking out. Try that first.....
>
>No paper there. Other suggestions?
>
>> if the error only occurs when you try to
>> print then there are other probabilities. Please advise.
>> Tony
>>>slimick@pitt.edu
>>
>
>thanks
>john slimick
>slimick@pitt.edu

John
I have e-mailed you some detailed information on this problem.
Tony