Hp 4500 printer offline

[Guest]

Hello,
I just searched for the solution but do not know how to reinstall a driver nor do I knowwhat a driver is.
Jane beeee

 

[WR2]

Hello jane_28;

Solution used by other HP 4500 owners from the HP website:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Photosmart-4500-64-bit-printer-and-Windows-7/m-p/150995

 

[WR2]

Are we talking about a HP Photosmart 4500 printer? or a HP Officejet 4500 printer? or a HP Color LaserJet 4500 printer?