G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I have an hp combo p/s/c/ . the printer and copier are working but i cant
access the scanner...error message says to uninstall and reinstall. when i go
to add/remove programs I am unable to uninstall....if I try to install error
message says "already installed" help!!!!!
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

We have a HP 720 working under Windows XP --- We spent a lot of time on the
HP web site getting the CORRECT drivers so that all features of the HP 720
would work properly.
HP is adament (sp?) about following their very specific procedure when using
the 700 series printers with Windows XP, 2000 or NT.
GO to their web site first and see if they can help resolve the problem.
Bb


"pam" wrote:

> I have an hp combo p/s/c/ . the printer and copier are working but i cant
> access the scanner...error message says to uninstall and reinstall. when i go
> to add/remove programs I am unable to uninstall....if I try to install error
> message says "already installed" help!!!!!