My hp 8725 printer can be used and seen by windows 8.1 . However the HP software and tools installation can not "see" it. Although its available for printing and scanning from windows. I would like to use the HP tools to manage the printer and fax/scan services but with out the HP specific software install this is quite a challenge. Any ideas how to ge tthe software install to see the printer BTW the printer has a static IP Address and I know it - even when giving the HP installer the correct IP address it still can not see the printer (Verified ip address with CMD Ping). Any ideas?
Update things tried out : De/ Reinstall software , with /without Firewall, reboot, used HP Printer Doctor - this identifies the printer but then starts the standard install process that then can not identify the printer, also tried on a windows 10 system, also tried with ethernet instead of WLan - same result.
Update things tried out : De/ Reinstall software , with /without Firewall, reboot, used HP Printer Doctor - this identifies the printer but then starts the standard install process that then can not identify the printer, also tried on a windows 10 system, also tried with ethernet instead of WLan - same result.