"hp 845c install" help please

[Guest]

Archived from groups: comp.periphs.printers,comp.sys.hp.hardware,comp.sys.hp.misc (More info?)

having big problems after a format & fresh reinstall of win 98se
getting this printer to install....

win98 recognises the printer as soon as it is plugged in

i cancelled the add new hardware wizard and proceeded to install from
the original HP cd......it couldnt see the printer and aborted the
install

then i tried to install using the add new hardware wizard and it
aborted after prompting to browse for the file hpzuci02.dll which does
not exist on either the cd or the entire hard disk

i found hpzuci02.dl_ in windows folder and tried renaming it to
hpzuci02.dll....failed again

i then restored the registry to a back up done prior to install

tried reinstall from
a. the hp cd
b. using newest available drivers from HP
c. add new hardware wizard
failure as above in all cases

i am stumped by this as the printer predictably was woring fine prior
to format and reinstall...thanks for any tips
relloman

 

[Guest]

Archived from groups: comp.periphs.printers,comp.sys.hp.hardware,comp.sys.hp.misc (More info?)

BTW
thanks for all the usefull tips and help

On Fri, 17 Sep 2004 00:03:10 GMT, relloman@beasty.com (rello) wrote:

>having big problems after a format & fresh reinstall of win 98se
>getting this printer to install....
>
>win98 recognises the printer as soon as it is plugged in
>
>i cancelled the add new hardware wizard and proceeded to install from
>the original HP cd......it couldnt see the printer and aborted the
>install
>
>then i tried to install using the add new hardware wizard and it
>aborted after prompting to browse for the file hpzuci02.dll which does
>not exist on either the cd or the entire hard disk
>
>i found hpzuci02.dl_ in windows folder and tried renaming it to
>hpzuci02.dll....failed again
>
>i then restored the registry to a back up done prior to install
>
>tried reinstall from
>a. the hp cd
>b. using newest available drivers from HP
>c. add new hardware wizard
>failure as above in all cases
>
>i am stumped by this as the printer predictably was woring fine prior
>to format and reinstall...thanks for any tips
>relloman

relloman

 

[Guest]

Archived from groups: comp.periphs.printers,comp.sys.hp.hardware,comp.sys.hp.misc (More info?)

"rello" <relloman@beasty.com> wrote in message
news:414a266e.1823812@news-server...
> having big problems after a format & fresh reinstall of win 98se
> getting this printer to install....
>
> win98 recognises the printer as soon as it is plugged in
>
> i cancelled the add new hardware wizard and proceeded to install from
> the original HP cd......it couldnt see the printer and aborted the
> install
>
> then i tried to install using the add new hardware wizard and it
> aborted after prompting to browse for the file hpzuci02.dll which does
> not exist on either the cd or the entire hard disk
>
> i found hpzuci02.dl_ in windows folder and tried renaming it to
> hpzuci02.dll....failed again
>
Same thing happened to my brother when he installed this printer on his
computer.
You should probably go to HP support page.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00016441&pr
oduct=57556&dlc=en&lang=en

They have a detailed instructions as to what to do when this happens. If
the above link doesn't work try
http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&cc=us





>
> tried reinstall from
> a. the hp cd
> b. using newest available drivers from HP
> c. add new hardware wizard
> failure as above in all cases
>
> i am stumped by this as the printer predictably was woring fine prior
> to format and reinstall...thanks for any tips
> relloman

 

[Guest]

Archived from groups: comp.periphs.printers,comp.sys.hp.hardware,comp.sys.hp.misc (More info?)

On Mon, 20 Sep 2004 06:21:30 GMT, "None40" <noway@none.com> wrote:

>"rello" <relloman@beasty.com> wrote in message
>news:414a266e.1823812@news-server...
>> having big problems after a format & fresh reinstall of win 98se
>> getting this printer to install....
>>
>> win98 recognises the printer as soon as it is plugged in
>>
>> i cancelled the add new hardware wizard and proceeded to install from
>> the original HP cd......it couldnt see the printer and aborted the
>> install
>>
>> then i tried to install using the add new hardware wizard and it
>> aborted after prompting to browse for the file hpzuci02.dll which does
>> not exist on either the cd or the entire hard disk
>>
>> i found hpzuci02.dl_ in windows folder and tried renaming it to
>> hpzuci02.dll....failed again
>>
>Same thing happened to my brother when he installed this printer on his
>computer.
>You should probably go to HP support page.
>http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00016441&pr
>oduct=57556&dlc=en&lang=en
>
>They have a detailed instructions as to what to do when this happens. If
>the above link doesn't work try
>http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&cc=us
>
thanks
>
>
>
>
>>
>> tried reinstall from
>> a. the hp cd
>> b. using newest available drivers from HP
>> c. add new hardware wizard
>> failure as above in all cases
>>
>> i am stumped by this as the printer predictably was woring fine prior
>> to format and reinstall...thanks for any tips
>> relloman
>

relloman