HP ALL IN ONE 8620 printer will not unlock!

[Jewels57]

Hi! I am the admin for my printer. Somehow it has locked on me! How do I reverse that?

 

[digitaldoc]

The printer needs a "Hard reset." The directions are linked to below.

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/How-to-perform-a-Hard-Reset/td-p/2529097