HP Chromebook Stream won't run Chrome!

[johnwms]

He/they brought it over last nite for Papa to 'fix'. It had a recycle icon, no Chrome and from I could see no browser (or errors).
Finally got Edge to comee up, but it would not download Chrome - "Report that this download is unsafe". Tried Glary utilities, same message. Huh? Edge would let me get to Google and my email so something is working - but what isn't?

It was his Christmas present and should not have had time to do much wrong. Shouldn't a Chromebook run Chrome? Need some help...

 

[rgd1101]

sound like someone install windows on it.

 

[johnwms]

sound like someone install windows on it.

 

[johnwms]

??? It was purchased new. Are you saying that someone over wrote the original OS and installed Windows 10? Doesn't make sense, but I'll entertain it and ask and try to verify. How would that answer the inability to download?

I appreciate your response, thx.

 

[rgd1101]

??? It was purchased new. Are you saying that someone over wrote the original OS and installed Windows 10? Doesn't make sense, but I'll entertain it and ask and try to verify. How would that answer the inability to download?

I appreciate your response, thx.

What is the exact model of the hp chromebook stream?
are you sure it not just HP stream? which run windows? http://store.hp.com/us/en/vwa/Laptops/brand=Stream

 

[johnwms]

??? It was purchased new. Are you saying that someone over wrote the original OS and installed Windows 10? Doesn't make sense, but I'll entertain it and ask and try to verify. How would that answer the inability to download?

I appreciate your response, thx.

What is the exact model of the hp chromebook stream?
are you sure it not just HP stream? which run windows? http://store.hp.com/us/en/vwa/Laptops/brand=Stream

---- Got to be the little one (don't have it with me now), the Stream -11-y010nr 32 gb hard drive, Win 10 home, 4g RAM is about right. Was surprised 'cuz it was full @ 29g full of 29g, and I couldn't clear any storage space.
--- I've read elsewhere that 'books' can't download '.exe' files - true? Is it your experience that these "books" have problems?

 

[johnwms]

---- Got to be the little one (don't have it with me now), the Stream -11-y010nr 32 gb hard drive, Win 10 home, 4g RAM is about
right. Was surprised 'cuz it was full @ 29g full of 29g, and I couldn't clear any storage space.
--- I've read elsewhere that 'books' can't download '.exe' files - true? Is it your experience that these "books" have problems?

.....okay -obviously new here, did I not get it right? (sorry)